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Account Manager – branża techniczna
Smart-HR, Katowice, slaskie
Osoba zatrudniona na tym stanowisku będzie odpowiedzialna za:Aktywne pozyskiwanie i obsługę klientów biznesowych,Wsparcie merytoryczne klientów,Tworzenie i obsługę procesów sprzedażowych,Przygotowywanie ofert i negocjowanie warunków umowy,Opracowywanie standardów w zakresie sprzedaży. Od kandydatów na to stanowisko oczekujemy:Doświadczenia zawodowego na podobnym stanowisku przy koordynacji i wsparciu procesu sprzedaży,Wykształcenia technicznego lub sprzedażowego, Doświadczenia w sprzedaży B2B, Znajomości branży Elektromobilności – co będzie dodatkowym atutem,Dobrej znajomość oprogramowania MS w tym Excel, Word, PowerPoint,Wysokiej kultury osobistej oraz zdolności nawiązywania nowych relacji biznesowych, Zdolności analitycznych i sprzedażowych, nastawienia na realizację założonych celów,Prawa jazdy Kat. B.  Pracodawca oferuje: Zatrudnienie na podstawie B2B w pełnym wymiarze czasu,Pracę w dynamicznie rozwijającej się firmie i możliwości rozwoju,Realny wpływ na kierunek rozwoju firmy,Zatrudnienie w nowoczesnej i perspektywicznej branży,Atrakcyjne wynagrodzenie wraz z systemem premiowym.
Retail Software Product Manager
Diebold Nixdorf, Katowice, śląskie
JOB DESCRIPTIONExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. DescriptionIf you like to inspire people and drive innovations, if you are an expert for retail business processes and best practices, and if, ideally, you have experience working at an international or multinational operating retail company we have a perfect job for you as a Retail Software Product Manager with focus on the Touch Points in a retail environment operated by consumers and staff.In this role you will analyze our target retail market segments to identify emerging demands, pain points and translate these into requirements for our software portfolio to implement customer journeys in all designated touchpoints. You will work closely with portfolio owners and requirement engineers as well as key stakeholders such as UXUI designers to adjust and enhance our product and product innovation strategies with the clear ambition to ensure our software products’ capabilities to enable retailers for introducing innovative and differentiating consumer and staff journeys. Location: Katowice, flexible work will be consideredResponsibilities Analyze demands and data provided by retailers, analysts and other market participants such as technology players and identify innovation trends out of that collected data pool,Implement product strategy and roadmap content in collaboration with retail software product management leadership,Define and document new / innovative use cases and extensions to existing use cases and drive alignment with other relevant stakeholders such as UXUI design, requirement engineers or software partner management,Plan implementation and release of use cases and capabilities for continuous enhancement of our software products,Initiate prototyping where applicable and appropriate in collaboration with UX Design, software architects, product managers and software partner management,Interact with Diebold Nixdorf key customers for collecting user feedback and drive continuous improvement of our Retail Software Product Portfolio,Work alongside product management peers and product marketing to drive market readiness and achieve Go-To-Market (GTM).RequirementsRetail industry expertise (+5 years expertise)Solid and provable knowledge about retail industry core processes esp. for Fast Moving Consumer Goods retail and Slow Moving Consumer Goods retail e.g. Grocery l, Department Stores and Specialty retailing and Fuel and ConvenienceIdeally work experience in business process, retail solution or user journey innovation in a multinational operating retail companyExperience in defining use cases based on identified innovations in close cooperation with stakeholders such as retail software partner management and UX designCapability to interact with international retailers and act as retail software domain expert Capability to document innovation and trend coverage based achievable value propositions and benefits for customers and Diebold Nixdorf (e.g. economic or strategic benefits)Capability to document use cases to sync with requirement engineers and to initiate requirement documentation and feature prioritization processSoft SkillsAbility to work with different stakeholders within retail software product management and other key teams such as software operations and maintenance and software salesStrong organizational skills with a good sense of judgement and decisiveness to prioritize what needs to get doneCuriosity and eagerness to analyze indicators for innovations and own creativity to define innovations and new approaches out of the respective analysis’ resultsTake initiative to drive the introduction of relevant innovations into our software portfolio strategy and solution offeringStrong verbal and written communication skills in EnglishStrong presentation skillsProven track record in international environmentWillingness to travelWe offerGreat, supportive teamMentoring and free access to e-learning platformsFlexi-Time & remote workingAs preferred either Employment Contract or B2B cooperationLife and accident insuranceMultisport cardPrivate medical care with family optionMulticultural work environmentInternational assignments and projects
Software Product Manager
Diebold Nixdorf, Katowice, śląskie
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.DescriptionIf you like to drive innovations and to inspire people about them, and if you are an expert for retail business processes esp. for Fast Moving Consumer Goods Retail and Slow Moving Consumer Goods Retail, and if you ideally have collected that experience while working at an international or multinational operating retail company we have a perfect job for you as a Software Product Manager for General Retail.In this role you will analyze target retail market segments and capture customer business requirements to identify emerging demands and pain points and translate this into our software portfolio implementing functional and non-functional enhancements in our retail platform software. You will work closely with portfolio owners and requirement engineers as well as with key stakeholders such as UX designers to adjust and enhance our product and product innovation strategies with the clear ambition to ensure our software products’ capabilities to enable retailers for introducing innovative and differentiating consumer and staff journeys. Location: Katowice, flexible work will be consideredResponsibilities Analyze demands and data provided by retailers, analysts and other market participants such as technology players and identify business requirements for further enhancements of our platform software for retail.Implement product strategy and roadmap content in collaboration with retail software product management leadership.Define and document product use cases and drive alignment with other relevant stakeholders such as UX design, requirement engineers or software partner management.Define and plan implementation of release extensions for continuous enhancement of our software products by adding innovative use cases and capabilities.Initiate prototyping where applicable and appropriate in collaboration with UX Design, product development and software partner managementInteract with Diebold Nixdorf key customers for collecting feedback and identify use case enabling innovations and drive continuous improvement of our Retail Software Product Portfolio.Work alongside product management peers and product marketing to drive market readiness and Go-To-Market (GTM).Requirements Retail industry expertise (+5 years expertise)Solid and provable knowledge about retail industry core processes especially for Fast Moving Consumer Goods retail and Slow Moving Consumer Goods retail e.g. Grocery, Department Stores and Specialty retailingIdeally work experience in business process, retail solution or user journey innovation in a multinational operating retail companyExperience in capturing and describing business requirements to translate into use cases in close cooperation with stakeholders such as retail software partner management and UX designAbility to define, scope and plan software releases in close alignment with product management leadership and peers Ability to document use cases to sync with requirement engineers and to initiate requirement documentation and feature prioritization processSoft SkillsAbility to work with different stakeholders within retail software product management and other key teams such as software operations and maintenance and software salesStrong organizational skills with a good sense of judgement and decisiveness to prioritize what needs to get doneStrong verbal and written communication skills in EnglishStrong presentation skillsProven track record in international environmentWillingness to travelWe offerGreat, supportive teamMentoring and free access to e-learning platformsFlexi-Time & remote workingAs preferred either Employment Contract or B2B cooperationLife and accident insuranceMultisport cardPrivate medical care with family optionMulticultural work environmentInternational assignments and projects
Business Risk Manager
Capgemini Polska, Katowice, Kraków, śląskie, małopolskie
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.YOUR ROLEAs the BRM PMO Lead, you are be the guardian of process compliance for this critical function. You are also be the custodian of a variety of confidential artifacts including deal review decks, context notes around deals, minutes of review calls and meets, and other email threads and exchanges amongst senior leaders triggered in the interest of pursuing client opportunities and negotiating positions.YOUR TASKSSupport the global BRM in the design, revision and/or alignment of BRM processes from time to time (MS PowerPoint deck creation/revisions).Interface closely with senior GBL leaders or their executive assistants in managing time slots for review calls for deals escalated to global for guidance and approvals. This includes timely assistance for urgent/unplanned call re-scheduling/re-slotting.Team up collaboratively with BRMs across regions in ensuring accurate and comprehensive information/material is available in advance of every deal review. This includes guiding the BRMs on information/data expectations for specific sections/slides within the review decks.Build high-quality, accurate and comprehensive trackers, dashboards, reports and analyses that help provide real-time visibility on opportunities/deals escalated to global. This includes both scheduled/periodic and on-demand reports, including consolidated monthly/quarterly/annual reports and analysesClosely monitor process deviations across regions and alert the global BRM Head in a timely manner so as to ensure timely and appropriate leadership intervention/resolutionEstablish and maintain an up-to-date confidential/restricted-access repository of all BRM and deal-related artifacts, email threads, reports and analyses (also own the data/information gathering and structured storage process).Communicate and track to closure, all important actions issued by the global BRM Head to Region BRMs and other stakeholders, including periodic region-level closure checks on actions emanating from critical audits such as GIA (Group Internal Audit).YOUR PROFILEAdept at generating dashboards, reports and analyses independently (usually and frequently in Microsoft Excel)Proficient in comprehending complex process definitions and workflows, and capable of creating/revising process/procedure and other reference documents with minimal supervision (usually in Microsoft PowerPoint).Ability to work with stakeholders across functions (Commercial & Legal, Finance, Sales & Bid, Delivery, others) at all levels and coordinate their involvement for.Ability to navigate in a fast-changing environment with tight schedules, managing multiple demands and interacting with geographically dispersed stakeholdersCommunication skills to ensure information is swiftly disseminated within the BRM community and beyond.Effective co-ordination and communications/interfacing across multiple deal/bid stakeholders to plan, organize and monitor the proceeds of deal reviews.WHAT YOU’LL LOVE ABOUT WORKING HERE?Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.GET TO KNOW USCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.ABOUT CAPGEMINICapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
Junior Accounts Receivable Control Assistant - with Czech or Slovak
L.M. GROUP POLAND Sp. z o.o., Katowice, śląskie
L.M. Group Poland to agencja rekrutacyjna, która od lat pomaga kandydatom znaleźć zatrudnienie na terenie całego kraju, odpowiadające ich kwalifikacjom oraz doświadczeniu. Działamy szybko i skutecznie, dostosowując nasze usługi do potrzeb rynku i oczekiwań naszych klientów. Wierzymy, że kluczem do sukcesu jest zrozumienie potrzeb zarówno pracowników, jak i pracodawców.Nasze motto "Wszystko zależy od ludzi" oznacza, że zawsze stawiamy na pierwszym miejscu ludzi - zarówno naszych klientów, jak i kandydatów. Dbamy o to, aby każdy kandydat otrzymał konstruktywną informację zwrotną i czuł się częścią procesu. Jesteśmy tu po to, aby pomóc Ci znaleźć pracę, która spełni Twoje oczekiwania.Junior Accounts Receivable Control Assistant - with Czech or SlovakMAKOOur client provides:permanent and stable employment development in a company of global importanceemployment based on an employment contract (from the first day of cooperation)work from Monday to Friday during standard working hours start of work: February 2022 (or earlier)induction training for the position, tailored to individual employee needscompetitive salaryremote or hybrid work (office in Warsaw)learning to work with accounting software (SAP) and other systems necessary to perform your dutiesextensive benefits packageRequirements:English language on b2/c1 levelCzech or Slovak language minimum c1fluent communicationability to build and maintain contacts with business customersavailability to work full-time, 5 days a weekreliability in performing duties excellent organization of own workability to set prioritiesreadiness to learn and constantly expand their knowledgeThe Client does not require any experience or education in the field.Responsibilities on the position:Permanent cooperation with business customers (foreign)Constant cooperation with internal stakeholdersPerforming duties related to verification of receivables and other duties belonging to the positionSetting credit limits and dispute resolution.Responsibility for all activities related to the positionStrive to minimize balances on foreign customer accountsVerify timeliness of receivables paymentsBuilding professional relationships with business customersProviding accurate and informed responses to customer inquiriesResponding to inquiries (email and phone)Optimize service delivery through consistent process improvementMaximizing cash flow
Technical Account Manager Support Hybrid Cracow 3
KLIENT jobdesk.pl, Katowice, śląskie
Dla naszego klienta poszukujemy osoby na stanowisko: Technical Account Manager Support (Hybrid Cracow)Zadania:Rozwiązywanie spraw związanych z obsługą klienta, rozpatrywanie bieżących przypadków, udzielanie odpowiedzi na pytania klientów.Współpraca z zespołem, wzajemna pomoc w obsłudze incydentów.Dokumentowanie najlepszych praktyk.Śledzenie aktywności, dokumentowanie przyczyn źródłowych i raportowanie.Pełnienie roli eksperta technicznego w aspektach testowania i rozwiązywania problemów.Testowanie systemów w celu ogólnej poprawy jakości obsługi klienta.Wymagania:Wykształcenie wyższe lub równoważne doświadczenie.Dyplom w dziedzinie informatyki, MIS lub podobne doświadczenie będzie dodatkowym atutem.3+ lat doświadczenia w wymaganym zakresie oraz solidne umiejętności techniczne w jednym lub więcej obszarach: sieci, bezpieczeństwa, operacji, skryptów i/lub programowania.Zdolność do opanowania nowych koncepcji i technologii.Umiejętność rozwiązywania problemów, w tym zdolność do złożonego rozwiązywania problemów.Umiejętności ustalania priorytetów.Niezależność i samodzielność w realizacji zadań.Praca zgodna z procedurami wsparcia technicznego.Biegła znajomość języka angielskiego.Mile widziane:Certyfikaty techniczne (Google IT Support Professional Certificate, CISSP, MCSE, A+/Security+/Network+ itp.).Doświadczenie w co najmniej jednej z następujących dziedzin technicznych: Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python).Oferta:Umowa o pracę na czas nieokreślony.Bezpośrednie zatrudnienie.Możliwość rozpoczęcia pracy od 1.08.2024 roku.Praca hybrydowa w Krakowie (3 dni w biurze, 2 dni zdalnie).Praca w systemie zmianowym.Lunch oraz napoje w pracy.
Technical Support Engineer Hybrid Cracow
KLIENT jobdesk.pl, Katowice, śląskie
Our client operates in the cybersecurity and systems management industry. The Support team plays a vital role in our client's organization by promptly resolving technical issues and addressing customer queries. As a Technical Support Engineer, you will have consistent opportunities to apply your top technical skills and develop new ones, including scripting and debugging.Key Details:The salary level is determined by the candidate's experience and the terms outlined in the employment contract.Work Model: Krakow – Brain Park (Fabryczna 1a) - Initial 3-4 months onsite, followed by a hybrid schedule of 3 days/week in the office for the afternoon shift (3 pm-11 pm).Recruitment Process:Entry-call with SimplyTalented RecruiterIntro-call with Client’s Recruiter (30-45 min)Interview with the Hiring Manager (45 min)Technical interview (60 min)Executive interview (30 min)Responsibilities:Assisting customers by:Triaging inbound support casesSolving customer support casesCollaborating with other Support Engineers on their assigned casesResponding to customer inquiries on the Client community siteImproving customer experience by:Documenting best practiceTracking and documenting activity, including root cause analysis and reportingServing as a technical subject matter expert, with a focus on testing and troubleshootingTesting and providing feedback to Engineering teams to enhance the overall customer experienceRequirements:Education: BS degree in Computer Science, MIS, or similar experience is a plus.Must Haves:3+ years of experience in networking, security, operations, scripting, and/or programmingAbility to quickly grasp new concepts and technologies, with a focus on mastering the client’s platform and modulesStrong problem-solving skills, including the ability to break down complex issues and communicate solutions effectivelyProficiency in complex troubleshootingIndependence in working on tasks, projects, and technical support procedures, with the ability to seek help when necessary for more complex challengesProficiency in networking, operating systems (Windows and/or Linux,), Good scripting knowledge or experience (Bash, PowerShell, etc.)Fluent English skills for effective client communicationGood to Have:Relevant technical certifications (Google IT Support Professional Certificate, CISSP, MCSE, A+/Security+/Network+ combined, etc.)Experience in technical domains like Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (Bash, PowerShell, VBScript, Python)Core Competencies:Team playerA person of high ethics and integrityInterest in the technical aspects of working with clients.What is the offer:A value-based, transparent culture fostering collaboration and innovationInvolvement in complex and strategic global projectsPension Plan (PPK)Comprehensive health, dental, and vision coverageProvided equipment (MacBook, mobile phone)Monthly meal allowanceMonthly mobile phone allowanceCareer development opportunitiesRelocation package: one additional salary to cover all moving expensesWe invite you to apply and share your CV with us. Join our client’s team to work with global customers, enjoy great benefits, and seize opportunities for personal and professional growth. Your adventure begins with a simple click – apply now!