Przegląd Statystyki wynagrodzenia zawód "IT Helpdesk w Kraków"

Jako agencja pracy GoWork.pl świadczymy usługi na rynku pracy z myślą o ludziach i ich rozwoju zawodowym. Wychodzimy naprzeciw oczekiwaniom osób zainteresowanych pracą i oferujemy im zatrudnienie. Obecnie reprezentujemy Klienta, który wraz z dynamicznym rozwojem swojej działalności szuka osób na stanowisko Junior IT Helpdesk SpecialistRozwiązywanie problemów IT zgodnie ze Standardowymi Procedurami OperacyjnymiPrawidłowa i kompletna dokumentacja wszystkich incydentówUdział w szkoleniach;Wykształcenie wyższeZnajomość j. angielskiego – poziom B2;Znajomość MS Office Analityczne podejście do rozwiązywanie problemówChęć nauki i poznania branżyUmiejętność pracy w grupieMile widziane doświadczenie w branży ITAtrakcyjne wynagrodzenie;Zatrudnienie w oparciu o umowę o pracę;Możliwość uczestnictwa w nowych projektach;Możliwość rozwoju;Dodatkowe bonusy ( LuxMed, karta Multisport, ubezpieczenie grupowe)

We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.Our Requirements:Good knowledge of English (B2) and fluent knowledge of German (C1)Be proficient in MS-ExcelStudent status or Bachelor DegreeBe well organized and able to prioritize tasksExperience in procurement department will be an advantageWe don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills. Your future tasks:Is responsible for first line helpdesk support for stakeholders and suppliers, escalates queries to senior team members if necessary· Is responsible for internal database changesProcesses routine Purchase Requisitions (reviews PRs for compliance, releases completed Purchase Orders for approval)Ensures the daily activities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targetsDemonstrates knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunitiesHandles administrative duties relating to purchases, including tracking orders and ensuring records are kept up to dateWhat your development path can look like?You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.  What have we prepared for you?A lot of benefits: Access to Capgemini Helpline with possibility to chat with therapistsPrivate medical care and life insuranceBonuses for recommending your friends to CapgeminiAccess to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platformPlatform with free access to Pluralsight, TED Talks, Coursera materials and trainingsFree access to Udemy Business account with ability to use during and outside working hoursTransparent performance management policyOur legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-codeVarious communities: OUTfront, Women@Capgemini, Foreigners Community, and moreDay off for volunteeringAbility to implement world-changing initiatives thanks to our Grant ProgramWho are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! By working with us, you can use your language skills, try yourselves in many areas and learn unique, useful skills.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video: What happens when the most important artwork does not arrive on time?Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.Our Requirements:Fluent Spanish (C1) and upper-intermediate English (B2) Ability to work well with the team and stakeholders Ability to manage priorities, deadlines and tasks in order to accomplish goals Good communication and interpersonal skills Customer Service skills and client-focus attitude   Attention to details, analytical skills and problem-solving skills Basic knowledge of Microsoft Office programs, such as Excel Energetic and willing to learn We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills. Your future tasks:Processing routine PR-PO (reviews Purchase Requisitions for compliance, releases completed Purchase Orders for approval) Monitoring preparation of purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirements as well as Client quality requirements Responsible for first line helpdesk support for stakeholders and suppliers, escalates queries to senior team members if necessary Works with ticketing tool & contact external suppliers via email and by phone Answers user queries regarding procurement process via ticketing tool or via phone Handles administrative duties relating to purchases, including tracking orders and ensuring records are kept up to date Ensures compliance to company guidelines, purchasing policies and procedures  Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs What your development path can look like?You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.  What have we prepared for you?A lot of benefits: Access to Capgemini Helpline with possibility to chat with therapistsPrivate medical care and life insuranceBonuses for recommending your friends to CapgeminiAccess to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platformPlatform with free access to Pluralsight, TED Talks, Coursera materials and trainingsFree access to Udemy Business account with ability to use during and outside working hoursTransparent performance management policyOur legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-codeVarious communities: OUTfront, Women@Capgemini, Foreigners Community, and moreDay off for volunteeringAbility to implement world-changing initiatives thanks to our Grant ProgramWho are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! By working with us, you can use your language skills, try yourselves in many areas and learn unique, useful skills.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video: What happens when the most important artwork does not arrive on time?Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.Our Requirements:Fluent Italian or Portuguese (C1) and upper-intermediate English (B2) Ability to work well with the team and stakeholders Ability to manage priorities, deadlines and tasks in order to accomplish goals Good communication and interpersonal skills Customer Service skills and client-focus attitude   Attention to details, analytical skills and problem-solving skills Basic knowledge of Microsoft Office programs, such as Excel Energetic and willing to learn We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.Your future tasks:Processing routine PR-PO (reviews Purchase Requisitions for compliance, releases completed Purchase Orders for approval) Monitoring preparation of purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirements as well as Client quality requirements Responsible for first line helpdesk support for stakeholders and suppliers, escalates queries to senior team members if necessary Works with ticketing tool & contact external suppliers via email and by phone Answers user queries regarding procurement process via ticketing tool or via phone Handles administrative duties relating to purchases, including tracking orders and ensuring records are kept up to date Ensures compliance to company guidelines, purchasing policies and procedures  Delivers a high quality, professional and proactive day to day service to the Client in accordance with agreed SLAs/KPIs What your development path can look like?You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.  What have we prepared for you?A lot of benefits: Access to Capgemini Helpline with possibility to chat with therapistsPrivate medical care and life insuranceBonuses for recommending your friends to CapgeminiAccess to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platformPlatform with free access to Pluralsight, TED Talks, Coursera materials and trainingsFree access to Udemy Business account with ability to use during and outside working hoursTransparent performance management policyOur legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-codeVarious communities: OUTfront, Women@Capgemini, Foreigners Community, and moreDay off for volunteeringAbility to implement world-changing initiatives thanks to our Grant ProgramWho are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! By working with us, you can use your language skills, try yourselves in many areas and learn unique, useful skills.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video: What happens when the most important artwork does not arrive on time?Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

Jako agencja pracy GoWork.pl świadczymy usługi na rynku pracy z myślą o ludziach i ich rozwoju zawodowym. Wychodzimy naprzeciw oczekiwaniom osób zainteresowanych pracą i oferujemy im zatrudnienie. Obecnie reprezentujemy Klienta, który wraz z dynamicznym rozwojem swojej działalności szuka osób na stanowisko Junior Helpdesk SpecialistŚwiadczenie pomocy zdalnej na pierwszej linii wsparciaSerwisowanie oprogramowaniaWspółpraca z zespołem wdrożeniowymPodstawowej wiedzy z zakresu działania sieci komputerowychPraktycznej znajomości systemu operacyjnego WindowsUmiejętności pracy w zespole oraz z klientami zewnętrznymiZdolności organizacyjnych i odporności na stres związany prowadzeniem projektówStabilne i satysfakcjonujące warunki pracyDuże możliwości samodoskonalenia i rozwojuPracę przy nowych technologiach informatycznychPraca w systemie stacjonarnym lub hybrydowym

Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) and English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) and English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided