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Email Deliverability Specialist (praca hybrydowa lub 100% zdalna) 4
KLIENT jobdesk.pl, Poznań, wielkopolskie
edrone is an Autonomous eCommerce Cloud and the first eCRM designed for eCommerce. We provide advanced Marketing Automation solutions, based on our algorithms, that are easy to install (Plug'n'Play). Our goal is to help understand customer behavior (Customer Intelligence) and engage them (Marketing Automation) with an all-in-one e-commerce marketing cloud.We're a hard-working, fun-loving, get-things-done type of team dedicated to providing unique marketing automation solutions for clients.  We understand the challenges of eCommerce and the importance of supporting our customers in understanding their users' behaviors and effectively engaging them in the sales and marketing process. We roll our sleeves up, act fast, and learn together. We're looking for an Email Deliverability Specialist who will do the same!  What’s in it for you:Be a part of a cohesive team that values innovation, efficiency, and a positive work cultureWorking in a high-speed environment where the team is adapted to constant change and tackle interesting challenges!Salary of 8k - 12k PLN gross (Employment Contract) or 9k - 13k PLN net (B2B) Work in a hybrid mode with a possibility of joining our modern, well-equipped office (Cracow, Lekarska 1) or fully-remote work if you are based in another city!26 paid days off so you can relax properly!Benefits - MultiSport card, LuxMed medical package, group accident insurance, English and Portuguese classes, and Mindgram - a portal for mental health and developmentHow you will spend your time:Email Deliverability Monitoring:Monitoring the email deliverability of edrone traffic and individual client domains.Analyzing data related to unlocks and rejections, identifying issues, and taking corrective actions.Analyzing spam reports and logs.Managing high email deliverability rates and the infrastructure of edrone.Analyzing edrone traffic deliverability with email providers and planning actions to enhance deliverability.Reporting and Analysis:Generating regular reports on deliverability indicators and the effectiveness of email campaigns, as well as automated notifications.Analyzing data, identifying issues, and proposing solutions.Analyzing deliverability for individual domains/clients.Incident Monitoring and Resolution:Continuously monitoring incidents related to deliverability and quickly reacting to emergency situations.Contacting email providers and mail carriers.Serving as an expert and leader in resolving advanced deliverability-related issues.Development of Deliverability Management Tools:Creating and developing tools for deliverability management for support, clients, and the entire edrone traffic.Employee and Client Training in Deliverability:Conducting internal training sessions.Participating in consultations with clients as a deliverability specialist.Supporting support in maintaining deliverability knowledge base.Providing technical advice to edrone clients to ensure optimal email deliverability.Spam Fighting:Monitoring current changes in email providers' policies (e.g., Gmail, Yahoo, Outlook) and adjusting deliverability strategies accordingly.Project Management:Managing projects related to email deliverability, including coordinating activities of different teams.Implementing advanced deliverability solutions with the product team.Creating and developing tools for deliverability management.Who you are:You have knowledge of email deliverability issues, with a minimum of 2 years of experience in a similar position.You have basic programming skills.You have analytical thinking skills.You have very good skill in the Polish language (min. C1 level).You have very good skill in the English language (min. B2 level).How does the recruitment process look like:Filling out the application form and attaching your CVA short screening call with the recruiter, where we aim to get to know your expectations a little better!A phone interview with the CCOOffice Interview with the CCO and Customer Service Team LeaderDecision regarding the offer and welcome on board! After each stage, you will always receive feedback regarding your candidacy.
Customer Service Representative with German [Poznań]
ManpowerGroup Sp. z o.o., Poznań, wielkopolskie
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę! Zadania: Profesjonalna obsługa zapytań klientów z rynku niemieckojęzycznego Codzienny kontakt z klientem w języku niemieckim Obsługa zapytań poprzez e-mail, połączenia przychodzące i czaty Budowanie dobrego wizerunku firmy dbając o najwyższą jakość procesówOczekiwania: Biegła znajomość języka niemieckiego (min. B2) Bardzo dobra znajomość języka angielskiego (min. B1/B2) Wysoka kultura osobista Zorientowanie na cel oraz umiejętność wyznaczania priorytetów Doświadczenie w pracy w dziale obsługi klienta lub dziale sprzedaży będzie dodatkowym atutemOferta: Zatrudnienie w oparciu o umowę o pracę Wynagrodzenie 7 500- 11 000 zł brutto (w zależności od doświadczenia) Niekorporacyjna atmosfera pełną otwartości na innowacje, doskonalenie, pracę zespołową, Benefity: pakiet prywatnej opieki medycznej, karta Medicover Sport, imprezy integracyjne, ubezpieczenie na życie, upominki świąteczne Uczestniczenie w bieżących szkoleniach dotyczących nowości produktowych, aktualizacji marketingowych, zachowań zakupowych klientów Możliwość zdobywania doświadczenia zawodowego w międzynarodowej organizacji!Oferta dotyczy pracy stałej. 
Sales & Operations Planner
Newell Poland Services Sp. z o.o., Poznań, wielkopolskie
Your Role & Team in a Nutshell:As a Sales and Operations Planner you will bring together sales estimates from various business units, customers, and channels. You’ll play a vital role in feeding this consolidated data into the Business Unit demand planning process as a part of our Sales and Operations Planning (S&OP) strategy. You will join international team with team members based in different countries within EMEA.We will help you achieve your goals and develop by providing regular feedback and access to online training courses.Your Key Tasks as a Sales and Operations Planner:• Consolidate cluster sales forecast / sales call by segment with commercial, marketing & finance teams• Identify and address gaps with Segment Demand Plan (DP) and/or Financial Estimate. In case of supply constraints, support coordination and prioritization with the other subcluster S&OP integrators and the relevant segment Demand and Supply Planning managers.• Attend monthly local/regional Demand Agreement Meetings / Demand Review and provide view of subcluster marketing & sales actions supporting changes in demand plan.• Focus on New Product Development’s (NPD) and Promotion’s• Attend EMEA Executive S&OP reviews to represent your subcluster and align on DP load prior to demand versioning.• Communicate closely with segment’s supply chain lead to provide cluster leadership team with visibility on significant supply issues which could impact their sales call• Monitor current month/quarter sales attainment vs demand plan / sales call and provide visibility to subcluster / segment.• Provide monthly Cluster SC KPI’s: Workforce Administration & Attainment (WFA), top errors analysis, On Time In Full (OTIF) / Fill Rate, Excess and Obsolete (E&O)• Develop and drive consolidated subcluster E&O process to support delivery of inventory KPIs. Minimum:• Relevant job experience e.g., in Demand Planning, with an end-to-end experience of the Sales & Operations Planning process.• Strong background in managing complex commercial environments with multiple stakeholders in a matrix organization.• Fluent in English• Excellent skills in MS Excel and PowerPointYour advantage:• Be able to integrate complex channels and workstreams to build up to an executive summary for key decision making and escalation.• Detail-oriented and willing to investigate and analyze data sources• Great communicator and people’s person• Working knowledge of ERP (Oracle, SAP mainly) Newell Brands has a strong footprint in the EMEA region, with several thousand employees spread over many corporate offices and manufacturing facilities. You might recognise some of our iconic brands, like Parker, Sistema, Spontex, Crockpot, NUK, Coleman, and Yankee Candle, to name a few.Join us and benefit from:• Flexible hybrid working system (on average 3 days in the office and 2 days at home p.w.)• Unlimited access to LinkedIn Learning – 17,000+ courses for your professional and personal development• Corporate Citizenship Philosophies – environmentally sustainable and socially sensitive business practices• Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others• Employee Referral Program – an opportunity to get a bonus• Global Service Anniversary Program – recognition of milestone service anniversaries and birthdays• Give@Newell – paid time-off for charity activities dedicated for local communities right where you live/work• Access to Employee Resource Groups that foster Diversity, Inclusion & Belonging• Core Values: Integrity, Teamwork, Passion for Winning, Ownership, Leadership