Przegląd Statystyki wynagrodzenia zawód "IT Support w Śląskie"

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) and English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

For our customer, leader in consulting, technology services and digital transformation we are looking for a Technical Support Specialist with Dutch.Project information:Industry: ITOffice location: Lublin, Katowice, OpoleWorking model: hybridWorking hours: Mon - Fri 7:00 - 18:00 (8h shifts)Languages: English (B1) and Dutch (B2)Type of employment: long-term contract of employmentLevel: JuniorResponsibilities:Answering phone calls, solving problems of end usersTroubleshooting over the phone, chat, emailCooperation with other teamsRequirements:Good knowledge of English and DutchWillingness to developCan - do attitudeAbility to work with the teamWe offer:sharing the costs of sports activitiesprivate medical carelife insuranceno dress codecharity initiativesfamily picnicsAccess to coursesMyBenefit platform

Zakres obowiązków Provide second level support for all software and hardware needs of end-user computing and desktop-based LAN/WAN systems; troubleshoot and diagnose problems to resolution to minimize down time of applications and personnel, track and report activities in service management system, and follow internal escalation routines to various IT support functions Manages all phases of end user computing technology life cycle; use asset inventory system to track hardware and software and maintain compliance Maintain and repair broken hardware and/or coordinate software and hardware vendors to request service regarding defective products Administer systems and users in Active Directory, System Center Configuration Manager, Outlook, MS Teams for Business, and M365 Provide accurate record of each call in a service management tracking tool; monitor all open issues to ensure business and customer expectations are met, provide periodic updates, and promote customer advocacy. Support local data center operations including facility infrastructure support for HVAC, generator, UPS and related electrical systems Responsible for daily backups, tape rotations, and data restore at local server room level Wymagania Minimum 3 years of experience in similar role as IT Specialist Fluency in English (minimum B2 level) Ability to read, analyze, and interpret documents such as safety rules, standard operating procedures, and technical manuals Computer Skills – for desktop computing and server environments Customer Service Skills Teamwork and cooperation Available for occasional short international trips (approximately twice per year) Available for occasional on-call and after hours support Oferujemy Career in the international company Opportunity to take part in international projects Salary adequate to your competencies Set of social packages If you are interested in this position, please apply in English.

Technical Service Representative with CzechDla naszego klienta – globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem Czeskim. Praca w nowym centrum technologicznym w Katowicach.Jakie będą Twoje obowiązki:Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).Co musisz posiadać, aby osiągnąć sukces?Doświadczenie w obsłudze klientaPodstawowe zrozumienie technologii sieci IP.Wiedza w zakresie elektryki.Silne miękkie umiejętności komunikacyjne.Znajomość języka angielskiego i czeskiego w stopniu zaawansowanymOgólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.Co dostaniesz w zamian:Atrakcyjne wynagrodzenie i przychylny system premiowy.Możliwość rozwoju w najszybciej rozwijającej się branży OZE.Pakiet benefitów.Atrakcyjne wynagrodzenie.Co powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Technical Service Support with CzechŚląskieNR REF.: 1185700Technical Service Representative with CzechDla naszego klienta – globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem Czeskim. Praca w nowym centrum technologicznym w Katowicach.Jakie będą Twoje obowiązki:Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).Co musisz posiadać, aby osiągnąć sukces?Doświadczenie w obsłudze klientaPodstawowe zrozumienie technologii sieci IP.Wiedza w zakresie elektryki.Silne miękkie umiejętności komunikacyjne.Znajomość języka angielskiego i czeskiego w stopniu zaawansowanymOgólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.Co dostaniesz w zamian:Atrakcyjne wynagrodzenie i przychylny system premiowy.Możliwość rozwoju w najszybciej rozwijającej się branży OZE.Pakiet benefitów.Atrakcyjne wynagrodzenie.Co powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Selling IT solutions and services;  IT Business Development (predominantly SAP, Cloud and Infrastructure); Developing and maintaining relationship with customers & prospects; Identifying and defining customer needs; Preparing offers and sales presentations; Organizing meetings with customers and prospects (upselling and cross-selling); Managing sales process in cooperation with Account Executive/Business Unit Director; Managing cooperation with existing customers, providing exceptional customer service and identifying opportunities for growth;  Negotiating terms of cooperation Managing IT teams; Project management skills; Close cooperation with Human Resources, Sales and Administrative departments; Implementation of improvements; Focusing on improving the quality of business offers and customers service; Building professional company image to prospective employees and clients Permanent contact with clients due to identifying sales opportunities; Supporting the assessment of recruitment projects’ priorities (quantity of demands vs. reality of recruitment projects); Active selling solutions – IT contracting and Team Leasing Ability to combine technical and business view Cooperative, positive, entrepreneurial, agile and future oriented mindset Ability to proactively push topics of interest Problem-solving and decision-making skills (analysis, alternatives, well-founded decisions) Experience with software development principles and technologies Good understanding of relevant Enterprise IT products/services and state-of-the-art-technologies in IT as well as customer environments Understanding of your contribution as “servant leader”, ability to motivate and empower the IT solution team Excellent communication and negotiation skills with the ability to persuade and influence others across a large organization Bachelor's Degree in Computer Science, Computer Engineering, Management Information Systems or similar areas Very good written and spoken English Any or Manufacturing or IT

Responsibilities:work on the installation and support of Kubernetes platforms based on RKE2automation of maintenance tasks using ansible playbooksconfiguration and maintenance of Harbor, Elasticsearch, Kibana, Hashicorp Vault, Grafana, Fluentd, Kibana, Prometheus, Alertmanager, Ingress-Nginx Controller, Kube-Vip systemsmanagement, maintenance, and configuration of Cert-manager, NeuVector, Rancher systemsassistance to teams in tasks related to deploying applications within the cluster using helm chartsinstallation hardening (CiS, best practices)continuous monitoring of infrastructure and detection and removal of potential failuresanalysis and resolution of system, performance, and security issuesdocumentation of workRequirements:experience working in a Linux environment (RHEL, Oracle Linux)good knowledge of Kubernetes platform as an On-Premise solutionfamiliarity with RKE2 and Kubernetes version 1.24+experience with Ansible automation systemsgood command of scripting languages such as bash, pythonunderstanding of networking terminology and related componentscommitment and independence in problem-solvinggood communication skills, deriving satisfaction from teamworkhigher education (or in progress) - IT profile preferredgood command of the English languagedriving license category BWe offer:attractive salaryopportunity for development in a dynamic and modern companypossibility to work on large projects and professional IT systemsfriendly work atmospherepossibility of hybrid workwe will support your professional development through substantive trainingwe will take care of your health by subsidizing private medical care (Medicover) and sports cards (Medicover Sport).Additional advantages:knowledge of working in a virtualized environment such as oVirt/OLVMbasic knowledge of professional IT equipment - servers, storage arrays, network devicesWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

IT Administrator - containers and virtualization area experienceTeamQuest is a Polish, fast growing Company, more than 10 years dealing with complex human resources services, especially in the recruitment of IT specialists.Our client is a renowned IT company that has been specializing in providing comprehensive IT solutions for years. They focus on implementing and maintaining IT systems that support the management of companies and institutions. Thanks to the use of Prince2 or SureStep methodologies and having an ISO 9001:2008 certification, they guarantee the highest level of services provided. The company offers not only technical support and software updates but also IT audits and consulting, Business Intelligence, and cybersecurity solutions. The company's headquarters are located in Katowice, and its team consists of experienced professionals ready to take on challenges in various fields, including real estate management. We are looking for individuals who want to join our client and together create innovative IT solutions that contribute to the success of businesses in the market.IT Administrator - containers and virtualization area experienceWe offer:attractive salaryopportunity for development in a dynamic and modern companypossibility to work on large projects and professional IT systemsfriendly work atmospherepossibility of hybrid workwe will support your professional development through substantive trainingwe will take care of your health by subsidizing private medical care (Medicover) and sports cards (Medicover Sport).Responsibilities:work on the installation and support of Kubernetes platforms based on RKE2automation of maintenance tasks using ansible playbooksconfiguration and maintenance of Harbor, Elasticsearch, Kibana, Hashicorp Vault, Grafana, Fluentd, Kibana, Prometheus, Alertmanager, Ingress-Nginx Controller, Kube-Vip systemsmanagement, maintenance, and configuration of Cert-manager, NeuVector, Rancher systemsassistance to teams in tasks related to deploying applications within the cluster using helm chartsinstallation hardening (CiS, best practices)continuous monitoring of infrastructure and detection and removal of potential failuresanalysis and resolution of system, performance, and security issuesdocumentation of workRequirements:experience working in a Linux environment (RHEL, Oracle Linux)good knowledge of Kubernetes platform as an On-Premise solutionfamiliarity with RKE2 and Kubernetes version 1.24+experience with Ansible automation systemsgood command of scripting languages such as bash, pythonunderstanding of networking terminology and related componentscommitment and independence in problem-solvinggood communication skills, deriving satisfaction from teamworkhigher education (or in progress) - IT profile preferredgood command of the English languagedriving license category BAdditional advantages:knowledge of working in a virtualized environment such as oVirt/OLVMbasic knowledge of professional IT equipment - servers, storage arrays, network devicesWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

Provide advanced 2nd line technical support to end-users and customers through various channels, including phone, email, chat, or in-person; Install and configure hardware and software; Support the employee onboarding and off-boarding processes; Prioritize and resolving service requests and incidents efficiently in a ticketing system meeting SLAs (Service Level Agreements); Maintaining and tracking of IT assets;  Create and maintain detailed documentation for common technical issues and solutions, and contribute to the knowledge base; Collaborate with other IT teams and specialists to tackle technical problems and projects; Assist in important meetings (PC, Audio Video setups) as needed; Stay up-to-date with industry trends and best practices in IT support and share knowledge with the team. Around 2 years of experience as an IT support specialist or in a similar position; Languages: English min. B2 and Polish min. C1; Ability to provide technical support and resolve IT issues; Knowledge of computer hardware, software, and networks; Ability to keep up with technical innovation and trends in IT support; Ability and willingness to travel to client sites as needed; Open and helpful attitude; Interpersonal and communication skills; Used to work independently and in the team.

Provide advanced 2nd line technical support to end-users and customers through various channels, including phone, email, chat, or in-person; Install and configure hardware and software; Support the employee onboarding and off-boarding processes; Prioritize and resolving service requests and incidents efficiently in a ticketing system meeting SLAs (Service Level Agreements); Maintaining and tracking of IT assets; Create and maintain detailed documentation for common technical issues and solutions, and contribute to the knowledge base; Collaborate with other IT teams and specialists to tackle technical problems and projects; Assist in important meetings (PC, Audio Video setups) as needed; Stay up-to-date with industry trends and best practices in IT support and share knowledge with the team. Around 2 years of experience as an IT support specialist or in a similar position Languages: English min. B1 and Polish min. C1 Ability to provide technical support and resolve IT issues Knowledge of computer hardware, software, and networks Ability to keep up with technical innovation and trends in IT support Ability and willingness to travel to client sites as needed Open and helpful attitude Interpersonal and communication skills. Used to work independently and in the team