Przegląd Statystyki wynagrodzenia zawód "IT Helpdesk Support Consultant w Polsce"

Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.International Process Support Consultant with FinnishJAOKResponsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

International Process Support Consultant with Finnish We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients. International Process Support Consultant with Finnish Numer referencyjny: JAOK Miejsce pracy: Gdańsk Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summaries Candidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS Excel Our client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. About the role:HR (Q2R) Business Transformation Senior Consultant will be responsible for leveraging deep HR expertise to represent, consult, and refine core operations of the Intelligent People Operations team. This person will also manage a small team. This role plays an essential part in defining, monitoring, and transforming global processes.Our Requirements:Minimum 3 years of experience in HR transformation/HR operations management/HR digital transformation/HR consulting.People management skills.Good functional and operational knowledge of interaction management systems (ServiceNow HRSD, Zendesk, Salesforce etc.).Good presentation and moderation skills, with excellent communication and stakeholder management skills.Openness to occasionally travel and work flexibly with different time zones.Fluent in English, proficiency in written and verbal communication skills.Proficient on Office 365 suite (Excel, PowerPoint, Sharepoint etc.).Bachelor degree.Your future tasks:Process Assessment: Lead comprehensive evaluations of HR processes, especially in HR Employee Experience, HR Helpdesk and HR Operations.Process Design: Develop and design efficient and scalable HR processes.Change Management: Support change initiatives to ensure smooth adoption of new processes and technologies.Compliance and Risk Management: Ensure that HR processes comply with all relevant laws and regulations and implement risk mitigation strategies. Data Analysis: Design and utilize data analytics to measure the impact of process changes and provide insights for continuous improvement. Documentation: Create clear, user-friendly process maps and standard operating procedures. Performance Metrics: Establish KPIs and metrics to track the effectiveness and efficiency of HR processes. Industry Trends: Stay current with HR industry trends and emerging technologies to recommend process improvements. Sales: Support or lead business development activities for prospects and existing clientsPeople management: manage a small team of process consultant as a people or an assignment manager.What have we prepared for you?A lot of benefits: Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential termsAccess to Capgemini Helpline with possibility to chat with therapistsBonuses for recommending your friends to Capgemini.Access to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platformPlatform with free access to Pluralsight, TED Talks, Coursera materials and trainingsFree access to Udemy Business account with ability to use during and outside working hoursTransparent performance management policy.​​​​​​Our legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-code.Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.Day off for volunteeringAbility to implement world-changing initiatives thanks to our Grant ProgramThe award of "Top Employer Poland 2024" and "Top Employer Europe 2024" - proof of our commitment to creating an exceptional work environment and caring for the development of our employeesWho are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! We believe that a mix of unique skills and experience is a key to success. That’s why we trust you, and we are ready to get to know your expertise by giving you independence and development possibilities.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video: Eksperci w biznesie, czyli jak możesz rozwinąć karierę w CapgeminiDo you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.