Przegląd Statystyki wynagrodzenia zawód "Sales Representative w Poznań"

As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very diverse - from stationery to small household appliances.You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.Key responsibilities:•Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.•Create and maintain consumer information and case management to relay accurate information back to the business.•Uses knowledge of products to ensure accurate information is communicated to consumers.•Seeking solutions in case of unusual queries or requests•Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.Don’t have experience in consumer service or with systems that we use?No problem! You will learn that with us! Minimum requirements:•Fluent Spanish (C1/B2) and English (C1/B2) (spoken & written)•Good command of MS Word and Outlook•Outgoing with excellent communication skills (verbal & written)•Empathy and openness for working with consumersPreferred:•Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)•Organizational skills with ability to prioritize•Detail oriented•Positive attitude and great interpersonal skills, incl. rapport-building and listening•Previous experience in user support/helpdesk/customer service will be an asset.

As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very diverse - from stationery to small household appliances.You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.Key responsibilities:•Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.•Create and maintain consumer information and case management to relay accurate information back to the business.•Uses knowledge of products to ensure accurate information is communicated to consumers.•Seeking solutions in case of unusual queries or requests•Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.Don’t have experience in consumer service or with systems that we use?No problem! You will learn that with us! Minimum requirements:•Fluent English (C1/B2) (spoken & written)•Good command of MS Word and Outlook•Outgoing with excellent communication skills (verbal & written)•Empathy and openness for working with consumersPreferred:•Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)•Organizational skills with ability to prioritize•Detail oriented•Positive attitude and great interpersonal skills, incl. rapport-building and listening•Previous experience in user support/helpdesk/customer service will be an asset.

As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.Our portfolio of products is very diverse - from stationery to small household appliances.You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.Key responsibilities:•Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.•Create and maintain consumer information and case management to relay accurate information back to the business.•Uses knowledge of products to ensure accurate information is communicated to consumers.•Seeking solutions in case of unusual queries or requests•Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.Don’t have experience in consumer service or with systems that we use?No problem! You will learn that with us! Minimum requirements:•Fluent German (C1/B2) and English (C1/B2) (spoken & written)•Good command of MS Word and Outlook•Outgoing with excellent communication skills (verbal & written)•Empathy and openness for working with consumersPreferred:•Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)•Organizational skills with ability to prioritize•Detail oriented•Positive attitude and great interpersonal skills, incl. rapport-building and listening•Previous experience in user support/helpdesk/customer service will be an asset.

As a Consumer Services Representative you will speak with consumers who use our DYMO products in EMEA region. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.DYMO is our renowned brand of desktop and portable label printers.You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience.Key responsibilities:•Provide technical support to international users for computer/printer related technical problems.•Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems.•Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric.•Identify consumer problems and complaints to ensure that inquiries are successfully resolved.•Seeking solutions in case of unusual queries or requests•Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.Don’t have experience in consumer service or with systems that we use?No problem! You will learn that with us! Minimum requirements:•Fluent Dutch (C1/B2) and English (C1/B2) (spoken & written)•Good command of MS Word and Outlook•Outgoing with excellent communication skills (verbal & written)•Empathy and openness for working with clientsPreferred:•Interest in computers and/or technology would be an advantage•Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)•Organizational skills with ability to prioritize.•Detail oriented•Previous experience in user support/ troubleshooting/ helpdesk/ customer service will be an asset.

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę! Zadania: Profesjonalna obsługa zapytań klientów z rynku niemieckojęzycznego Codzienny kontakt z klientem w języku niemieckim Obsługa zapytań poprzez e-mail, połączenia przychodzące i czaty Budowanie dobrego wizerunku firmy dbając o najwyższą jakość procesówOczekiwania: Biegła znajomość języka niemieckiego (min. B2) Bardzo dobra znajomość języka angielskiego (min. B1/B2) Wysoka kultura osobista Zorientowanie na cel oraz umiejętność wyznaczania priorytetów Doświadczenie w pracy w dziale obsługi klienta lub dziale sprzedaży będzie dodatkowym atutemOferta: Zatrudnienie w oparciu o umowę o pracę Wynagrodzenie 7 500- 11 000 zł brutto (w zależności od doświadczenia) Niekorporacyjna atmosfera pełną otwartości na innowacje, doskonalenie, pracę zespołową, Benefity: pakiet prywatnej opieki medycznej, karta Medicover Sport, imprezy integracyjne, ubezpieczenie na życie, upominki świąteczne Uczestniczenie w bieżących szkoleniach dotyczących nowości produktowych, aktualizacji marketingowych, zachowań zakupowych klientów Możliwość zdobywania doświadczenia zawodowego w międzynarodowej organizacji!Oferta dotyczy pracy stałej.