Przegląd Statystyki wynagrodzenia zawód "Technical Support Analyst w Wrocław"

Lead the brightest brains to make a brighter worldIf you’re a passionate, progressive System Analysis expert, come and lead some of the brightest people as they search for solutions to enable a smarter, safer and more sustainable transport and infrastructure industry. At Volvo Group the future’s not just bright, it’s circular. Join us and be part of a global and diverse team with the power to reshape our industry. That way you’ll have a great time at work – and so will your grandkids.We are experiencing the greatest shift in the history of transport and infrastructure. Tomorrow’s vehicles and construction equipment are electric, connected and autonomous, increasing safety and reducing environmental impact. With more than 1 million connected vehicles, Volvo Group is at the forefront of this evolution. Our ambition for 2030 is to be 100% safe, fossil-free and more productive, and to have 50% of revenues coming from areas other than our physical products. The shift is here, are you in?Drive our digital transformationWe are on an exciting journey within Volvo Group Digital & IT. Digital Delivery is a new function within the Volvo Group Digital & IT that aims to identify and execute on new digital initiatives and modernize existing solutions across the Volvo Group brands. With a new product-centric operating model and modern technology architecture we create digital products that are profitable, scalable and differentiated. We use a cross functional approach to work on product design and deliveries that improves business performance and creates value for the entire Volvo Group. Here you will lead a team of system analysts who learn continuously and embrace change to stay ahead.What you will doAs Chapter Lead System Analysis you are a technically skilled domain expert with the additional responsibility as line manager. You will contribute to common ways of working across the System Analysis Chapter through methods and best practices according to standards, technologies, and trends. Your main responsibility will be to lead and manage a team of system analysts at your location.You will work closely with stakeholders across the Volvo Group to be in line with changing business needs. You will create the right environment for your team members to develop competencies and skills, coach people, fostering an outside-in view and leveraging the network across the group.Key responsibilities:Lead, develop and attract a team of talented system analysts, supporting their personal growth and challenges on assignmentsDevelop and execute the competence strategy for system analysts within your team, meeting with chapter members to discuss and drive excellence in areas such as best practices, frameworks and toolsManage capacity planning, ensuring short and long-term competence and capacity of the system analystsSecure external input and best practice sharing in the communitySecure agile ways of workingBe involved in day-to-day working in delivery or product teams or contributing to an assignmentBalance your time between line manager and team memberYou will be part of the System Analysis Leadership Team and report to one of the Chapter Area Leads System Analysis.Who are you?You are a passionate, professional and progressive leader with eyes on the horizon and feet on the ground. You enjoy building and motivating high performing teams and actively participating in strategy and execution. You create commitment around a shared vision and objectives and act as a role model for leaders and individual analysts as we develop the System Analysis community.You need to have several years of experience as a practitioner (System Analysis) and be a technical expert in the System Analysis domain. That includes to be highly skilled in Business Requirement Management, User Stories writing, Design Thinking, Information Modelling and Testing Methodology. Demonstrated leadership qualities to coach people or a few years’ experience of leading people, preferably in the System Analysis domain is also crucial. Working with agile methodologies comes naturally to you.Other skills:Understanding/experience of DevOps and Agile concepts and deliveriesRelevant University degree or similarExcellent proficiency in English is a requirementShape the world you want to live inWith us you have the possibility to work on complex problems, leveraging new and emerging technologies to drive the transformation of an industry at global scale – and have a positive impact on society at large. We value flexibility and work-life balance and believe in an open dialogue, feedback and transparent communication. By joining us you will contribute to shaping future innovations and advancing existing breakthroughs.Working at Volvo GroupThe Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of trust, passion, high performance, change and customer success.A career at Volvo Group means working in a supportive and inclusive environment that lets you thrive, where your voice is heard and your ideas matter. Being part of a global brand, you have opportunities to travel and work with great people around the world. We are close to 100,000 people united by a culture of care, inclusion and empowerment where each one of us can give their best, regardless of gender, ethnicity, age, abilities or background. At Volvo Group Digital & IT we are around 5,000 colleagues located in more than 30 countries with major R&D sites in China, India, Poland, France, USA, Brazil and Sweden.Location of positionThis job position is located in Wroclaw (Poland) but other locations can be considered if there is a good match between skills and profile requirement. Relocation support can be provided if needed.Group Digital & IT has the ambition to enable value creation at scale for the Volvo Group. Digital solutions are becoming more and more key in the industries, where we are operating. The solutions and emerging technologies, provided by Group Digital & IT, enable our customers and their customers to do more with less, better for others and best for the future.We are 3,600 employees located in more than 30 countries, present at all major Volvo Group locations, and we are working in a completely global organization.In Group Digital & IT we strive for something bigger, we are truly customer centric, and we collaborate with inclusion, together cross the Volvo Group. We learn to stay ahead, we are curious and eager to acquire new and deeper knowledge, both as individuals and as teams.

Who we are looking for We are currently looking for Senior ServiceNow Developers with an experience in implementation of IT Service Management or Service Integration processes on market leaders’ ITSM tool sets. If you think you are ready to take your career to the next level - this is the time to join Deloitte ServiceNow team!Senior ServiceNow Developerfor ServiceNow Team (Consulting)work from one of Deloitte offices in Poland or remotely (what you prefer)Kraków / Warszawa / Wrocław / Katowice / Gdańsk / Poznań / Szczecin / RzeszówRequirements:With broad knowledge and proven experience in working with ServiceNow PlatformHas proven expertise in ServiceNow key development areas (Backend, Frontend, Integrations, Discovery, Update Sets Management, Platform Management, including troubleshooting), the more, the betterWho is a Certified System AdministratorExperienced with integrations like Webservices, LDAP, AD, AAD, SSO, REST, SOAP MID, etc.Have agile mindset - you know scrum and understand why you use itIs independent, can clarify requirements and deliver work largely unsupervisedHas proven Certified Application Developer level expertiseHas very good English skills (min. C1) - you don’t have to be Shakespeare, but we speak English on daily basisEU residency is requiredWhat you may:It’s good if you passed Certified Application DeveloperEven better if you are Certified Implementation SpecialistAnd to top it all off you’ve led and coordinated other team members Your future role As Senior ServiceNow Developer in Deloitte you will:Work at leading consulting company and ServiceNow Global Elite PartnerBe a part of rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and DevelopersHave a chance to participate in interesting projects for high profile clients, global and regional sector leaders transforming their IT organizations with help of ServiceNow platform And how about your daily duties? You will:Assist the lead or work independently in design, development and implementation of IT Service Management and Service Integration solutions on ServiceNow platformWork to implement business and process requirements captured in form of user storiesBe able to expand your knowledge using on-demand and virtual classroom trainingsAct as a lead for other colleagues - provide guidance, follow best practices, be a role model for developer What we offer Working from any Deloitte office or home office - what you preferFlexible working hoursMedical and health insuranceMultisport and other lifestyle benefitsServiceNow trainings and certificationsAccess to ServiceNow Partner resourcesLanguage coursesFriendly coworkers & great team spiritWork for multiple geographies and well-known brandsEveryday opportunities to influence how and where we do our businessDevelopment and career path to fit your needs Selection process Quick HR callOne or two online meetings with great guys from ServiceNow & Recruitment teamFinal decision / job offerPretty simple, right? About the team ServiceNow Practice is a rapidly growing team of professionals who thanks to blend of unique knowledge and skills help clients to discover ServiceNow both from technical and functional side. We carry out digital transformation of IT services, we advise and create solutions tailored to our clients’ needs. The ServiceNow is a multi dimension platform, which offers flexible solutions and workflows to streamline IT and business processes and support the business development. #LI-EJ1