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Przegląd Statystyki wynagrodzenia zawód "Client Technical Support w Katowice"

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Customer Technical Support

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Geospatial Technical Support

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Inbound Technical Support

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Internal Technical Support

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IT Technical Support

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IT Technical Support Analyst

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IT Technical Support Assistant

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Pracownik Pomocy Technicznej

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Technical Helpdesk Support

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Technical Support Administrator

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Technical Support Advisor

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Technical Support Analyst

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Technical Support Assistant

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Technical Support Consultant

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Technical Support Coordinator

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Technical Support Executive

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Technical Support Manager

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Technical Support Officer

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Technical Support Personnel

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Technical Support Representative

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Technical Support Scientist

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Technical Support Specialist

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Technical Support Team Leader

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Polecane oferty pracy

Junior HelpDesk
www.TeamQuest.pl, Katowice
Responsibilities:Work on first and second line support.Diagnosing and resolving current technical issues related to software and hardware for users.Installation and configuration of hardware and system applications.Collaboration with a team of programmers.Telephone contact with the client.Remote troubleshooting of IT issues reported by users (TeamViewer).Requirements:Years of experience in a similar position.Basic knowledge of relational databases PostgreSQL / MS SQL.Ability to document service incidents - building a knowledge base and using it.Good knowledge of the Windows system.Understanding of how network programs function - how the relationship between the client, service, and database works.We offer:Long-term cooperation.Opportunity to gain knowledge from experienced programmers.We kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.
Software .Net Developer
www.TeamQuest.pl, Katowice
Responsibilities:Responsibility for features throughout the whole stack.Gather and refine specifications and requirements based on technical needs.Creating new features that directly impact our customers.Planning and performing testing to ensure fit to standards (e.g. security, scalability, etc.).Writing and maintaining software documentation.Stay plugged into emerging technologies/industry trends and apply them into operations and activities.Requirements:Minimum 5 years of experience with .NET (Core 3 / 5 / 6 / 7 / 8) - a must.Very good knowledge with Microsoft SQL Server - Creating DB schema and experience with stored procedures - a must.BSc in software engineering/ computer science/ equivalent- a must.Some experience with front-end development using Angular 6+ (we are currently with Angular 14), using: Redux/NgRx, Typescript coding, SCSS, Bootstrap 4 or 5.Knowledge of AWS cloud services: DynamoDB, AWS Lambda, ElasticSearch, SQS, Kinesis, Athena, DocumentDB, Glue, and EventBridge.Strong understanding of object-oriented programming.Experience with event-driven architecture.Experience in working with microservices, and docker.Experience with SOAP/RESTFull Web ServicesGit Source Control Management.An eagerness for building highly resilient and scalable systems with cutting-edge technology.Self-motivated, autodidact with the ability to work independently and prioritize.Being a team-player is very important for usWe offer:Attractive salaryPermanent employment based on a B2B contractFull training, ongoing support, and the tools you need to grow and develop in your role.Client is a company with a heart and who genuinely values and respects its employees.Permanent remoted work.We kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.
Team Manager German Payroll
SD Worx Poland Sp. z o.o., Katowice
Your responsibilitiesLeadership, coaching, and support of a teamProactive management of team capacities and client steeringMonitoring of work processesImplementation of process optimizationsSupport in contract negotiationsEnsuring compliance with company policies and legal regulationsCollaboration with internal and external auditorsGenerating additional business with a focus on recurring revenues and ongoing costsProject responsibilityOur requirementsBachelor's degree in Finance, Accounting, or a related field (Master's degree or relevant certifications such as Certified Payroll Professional (CPP) preferred).Demonstrated experience in payroll management, including payroll processing and compliance.Strong understanding of payroll regulations and tax laws at the federal and state levelsProficiency in SAP PA and PYExcellent German and English language skillsOutstanding communication and interpersonal skillsStrong leadership and team management skillsExperience in Agile and/or Lean methodsWhat we offerAn attractive salary based on your experience and achievementsPrivate medical care (LuxMed)Flexible working time and remote work opportunitiesStable employment conditions: permanent contract of employment (after a 3-month probation periodCafeteria system / Multisport cardMeal vouchers – Edenred cardFinancial allowance for remote workingFree language courses (during your working hours)Life insuranceBonus PlanSubsidy for glasses or lenses (500 PLN once every 2 years)Employee loansHoliday allowanceWorkation - possibility to work from any location where SD Worx is located (4 weeks per year)Free parking spaces for employeesReferral programEmployee Capital Plans - 3.5% on the employer's sideLearning opportunities: through an individual development plan and professional trainingCareer growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!BenefitySpotkania integracyjneProgram emerytalnyKarty przedpłaconeKawa i herbataPreferencyjne pożyczkiUbezpieczenie na życieParking dla pracownikówMożliwość pracy zdalnejInicjatywy dobroczynneElastyczny czas pracyFirmowa drużyna sportowaKarta sportowaStrefa relaksuPaczki świąteczneNapojePrywatna opieka medycznaProgram poleceń pracownikówBrak dress code'u
Senior / Lead Full Stack Java Developer Poland
EPAM Systems, Katowice, śląskie
Lead a team of developers Provide active technical support within the team Share best practices and set standards Have an option to take on the role of architect in a relatively small project Active programming (XP), user-centric design, lean product management, iterative and incremental Work on modernizing legacy components and refactoring the product to be compatible with the latest technology stack Communicate with a client and business stakeholders on the product features Bachelor’s degree strongly preferred More than 6-8 years of experience in software design, development, and testing skills Expertise in critical analysis & troubleshooting Strong Java development skills Experience with JavaScript Working knowledge of the Spring framework Proficiency in Stored procedures (MSSQL, T/SQL) Prior experience modernizing Java applications (specifically Struts/JSP 6apps) to Spring Boot and Angular 2+ Excellent written and verbal communication skills Ability to understand the business domain and match it with the technical implementation Ability to lead a dev team, proactively provide technical guidance, share best practices and establish standards Being able to take architect’s role in scope of a relatively small project Being a self-starter and having a proactive position is important Experience/familiarity with RETS (Real Estate Transaction Standard) dataset (real estate industry dataset) (Good to have) We gather like-minded people: Friendly team and enjoyable working environment Engineering community of industry’s professionals Flexible schedule and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Relocation within our 50+ offices We provide growth opportunities: Outstanding career roadmap Leadership development, career advising, soft skills and well-being programs Certification (GCP, Azure, AWS) Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru Language classes on English and Polish for foreigners We cover it all: Stable income (Employment Contract or B2B) Participation in the Employee Stock Purchase Plan Referral bonuses Benefits package (health insurance, multisport, shopping vouchers) Corporate and social events
Implementation Project Manager (Cytric Travel)
Cyclad Sp. z o.o., Katowice, śląskie
Our client works at the heart of the global travel industry and provides the technology that keeps the travel sector moving. We"re currently expanding our team responsible for Cytric Travel Implementations. We"re seeking a Project Manager who will have a key role in managing the implementation of Cytric for global customers.Project information:Industry: Travel technologyType of project: managing Cytric Travel end-to-end implementations, migration projects, implementation consulting and supportOffice location: Warsaw (Wola)Remote work: yes, 100% remoteProject language: EnglishProject length: permanentAssignment start date: 09.2024 or laterProject scope:Manage implementation of Cytric Travel solution for global customersAnalyze customer systems and service requirements, build processes to accommodate requirements with product capabilitiesOversee technical operations and coordinate delivery teams to ensure efficient integration into client software ecosystem and infrastructureDefine project methodology, goals, objectives, resource planning and budgetingDefine project governance, roles and responsibilities and determine deliverables per project phaseDesign scheduled phases/timelines for large projects of online travel technologiesDefine project scope and configuration document that reflects customer requirementsLead client-facing project communication; liaise with external and internal stakeholdersMonitor and evaluate project performance to identify areas of improvementIdentify and mitigate key risks and issues impacting delivery and customer satisfactionProvide detailed project status updates and generate regular reports to stakeholdersMonitor project budget and resource allocationAct as a Subject matter expert and product technical support to pre-sales, sales and marketing teamsCompetence demands:University degree in Tourism, Project Management, Business or ITExperience working as a Project Manager/ Coordinator, preferably in the travel industryKnowledge of methods and procedures used during the software development processValid expertise in the business travel industry, ideally in Travel Management CompanyKnowledge of GDS systems, preferably Amadeus GDSExperience working with Online Booking Tools, most preferably Cytric TravelAbility to manage the different phases of a project, following the company"s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project ClosingFluent English - min. B2We offer:Long-term cooperation based on an employment contract or B2BPrivate medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possibleMultisport card (also for an accompanying person)Life insuranceInternal and external trainingsPossibility to work 100% remotely
Finance & Accounting Systems Support Specialist with French
Capgemini Polska, Katowice, Kraków, śląskie, małopolskie
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.YOUR TASKSFunctional support for accountants and controllersSupport and maintenance of global internal tools and solutionsBusiness intelligence (mainly SAP BO) reporting supportTesting new solutions developed by technical teamsIdentify areas for potential improvementsYOUR PROFILEVery good knowledge of both French and English (min. B2)At least half a year of experience in Finance and AccountingVery good knowledge of ExcelVery good analytical skillsStudent status or bachelor's degreeNice to have:Knowledge of VBA, SQL, Power BIKnowledge of SAP Business Objects or similar tool will be an assetWHAT YOU’LL LOVE ABOUT WORKING HERE?Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.GET TO KNOW USCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.ABOUT CAPGEMINICapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
Head of Virtualization Platform Management and Operating Systems Department
www.TeamQuest.pl, Katowice, śląskie
Our client is a renowned IT company that has been specializing in providing comprehensive IT solutions for years. They focus on implementing and maintaining IT systems that support the management of companies and institutions. Thanks to the use of Prince2 or SureStep methodologies and having an ISO 9001:2008 certification, they guarantee the highest level of services provided. The company offers not only technical support and software updates but also IT audits and consulting, Business Intelligence, and cybersecurity solutions. The company's headquarters are located in Katowice, and its team consists of experienced professionals ready to take on challenges in various fields, including real estate management. We are looking for individuals who want to join our client and together create innovative IT solutions that contribute to the success of businesses in the market.Head of Virtualization Platform Management and Operating Systems Departmentlocation: Katowice Main responsibilities:Coordination and supervision of the work of the IT administrators team responsible for managing computers, software, licensing, SPLA, VCSP, Active Directory, VMware virtualization, MS Hyper-V, OLVM, Windows and Linux systems, containerization systems, as well as mail systems and IT security.Ensuring effective work organization and continuous team development by building knowledge base and initiating actions to enhance the competencies of IT team members.Managing virtualization platforms and operating systems, including monitoring, configuration, and maintaining a stable VMware and OLVM virtualization environment, as well as Windows and Linux operating systems.Optimization of existing systems and processes considering ISO 27001 and ISO 9001 requirements, ensuring the security and performance of IT infrastructure. It also includes active participation in periodic ISO 27001 and ISO 9001 audits, full responsibility for the scope related to IT maintenance and support during audits.Making decisions related to maintaining operational continuity, responding to failures, planning and implementing preventive solutions, and optimizing system performance.Close collaboration with other departments in the Data Center Department and company departments to ensure effective system operation and technical issue resolution.Supervision of timely handling of user requests, ensuring fast and effective user support, as well as timely handling of requests and incidents. We expect you have:Experience in managing an IT team and in designing and maintaining IT infrastructure.Developed leadership skills, willingness to further educate in this area.Knowledge of operating systems (Windows, Linux), virtualization platforms (MS Hyper-V, VMware, OLVM), and management tools (Active Directory, SPLA, VCSP).Knowledge of network and operating system security.Practical knowledge of IT security and ISO 27001 and ISO 9001 standards.Ability to work under time pressure, make quick decisions, and excellent communication skills.Higher technical education related to IT or related fields.Proficiency in English enabling communication with partners and reading technical documentation.Category B driving license. Nice to have:Good understanding of containerization technologiesGood understanding of public and private cloud environments. We can offer you:Employment on an employment contractOpportunity for development in a dynamic and modern companyPossibility to work on large projects and professional IT systemsFriendly work atmosphereWe will support your professional development through substantive trainingWe will take care of your health by subsidizing private medical care (Medicover) and sports cards (Medicover Sport).1
Senior Software Developer (Retail)
Hays, Katowice
Your new company For our client from the retail industry, we are currently looking for a Senior Software Developer. Your new role Working on strategic customer projects as an experienced developer.Supporting the onboarding of new products and latest cloud technologies into professional services.Driving digital transformation for company’s customers and helping the organization to grow its footprint globally.Develop, maintain, and deliver scalable solutions for main customers.Apply best practices and experience in development.Cooperate with multinational teams and colleagues.What you'll need to succeed University degree in technical computer science, computer engineering, mechatronics, automatic control and robotics or similar.Minimum 5 years of professional experience in software engineering.Professional experience in frontend development with knowledge of technologies such as TypeScript/JavaScript, GIT, Apache Cordova, HTML, CSSSelf-driven person with passion for ITEnglish knowledge for daily communication in a developer teamOptionalExperience in work for retail solutions area (min. 3 years)Cloud-based application knowledge (none preferred)Microservices architecture and containerization (Docker)InteliJ/GITWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Senior Software Developer (Retail)
HAYS, Katowice, slaskie
Senior Software Developer (Retail)KatowiceNR REF.: 1185920Your new company For our client from the retail industry, we are currently looking for a Senior Software Developer. Your new role Working on strategic customer projects as an experienced developer.Supporting the onboarding of new products and latest cloud technologies into professional services.Driving digital transformation for company’s customers and helping the organization to grow its footprint globally.Develop, maintain, and deliver scalable solutions for main customers.Apply best practices and experience in development.Cooperate with multinational teams and colleagues.What you39ll need to succeed University degree in technical computer science, computer engineering, mechatronics, automatic control and robotics or similar.Minimum 5 years of professional experience in software engineering.Professional experience in frontend development with knowledge of technologies such as TypeScript/JavaScript, GIT, Apache Cordova, HTML, CSSSelf-driven person with passion for ITEnglish knowledge for daily communication in a developer teamOptionalExperience in work for retail solutions area (min. 3 years)Cloud-based application knowledge (none preferred)Microservices architecture and containerization (Docker)InteliJ/GITWhat you need to do now If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Junior/ Mid Automation |RPA| Developer - UiPath/ Blue Prism
Capgemini Polska, Katowice, Kraków, śląskie, małopolskie
What will you do?We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Our Requirements:RPA technology experience - UiPath (knowledge of other technologies is an asset)Interest in IT and technology world & understanding of basic programming conceptsUpper-Intermediate English (B2)​ / French is an assetExcellent self-organization skills and ability to work autonomously based on specification​Ability to maintain a good client relationship​Efficient analytical and problem-solving skills​Knowledge of Blue Prism would be an assetYour future tasks:Develop Automation solutions in accordance with coding standards and frameworks​Sort out client queries and service requests, perform troubleshooting & handling incidents​Apply SCRUM framework and Agile methodology in automation project delivery​Create and maintain technical documentation​Identify project risks and issues and seek guidance from Development Leads/Solution Architect and Project Manager​Participate in knowledge sharing meeting/initiatives​What have we prepared for you?Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.YOUR TASKSDevelop Automation solutions in accordance with coding standards and frameworks​Sort out client queries and service requests, perform troubleshooting & handling incidents​Apply SCRUM framework and Agile methodology in automation project delivery​Create and maintain technical documentation​Identify project risks and issues and seek guidance from Development Leads/Solution Architect and Project Manager​Participate in knowledge sharing meeting/initiatives​YOUR PROFILERPA technology experience - UiPath (knowledge of other technologies is an asset)Interest in IT and technology world & understanding of basic programming conceptsUpper-Intermediate English (B2)​ / French is an assetExcellent self-organization skills and ability to work autonomously based on specification​Ability to maintain a good client relationship​Efficient analytical and problem-solving skills​Knowledge of Blue Prism would be an assetWHAT YOU’LL LOVE ABOUT WORKING HERE?Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills. GET TO KNOW USCapgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.ABOUT CAPGEMINICapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!