Przegląd Statystyki wynagrodzenia zawód "Customer Service Team Leader w Warszawa"

What will you do:As Customer Service Representative, you will assist our customers to solve issues concerning our online advertising products and answering all their product related questions.Optimize campaigns and pitch features for customersManage account activation and optimization, campaign, budget, troubleshooting and keywords queriesManage complaints, fraud, and account hijacking queriesProcessing of billing and paymentWhat do we expect:Fluent English and German (min.C1), great communication skillsPrevious B2B experience would be an assetAbility to understand current clients’ processes and needs and resolve quickly their queriesAbility to work in a dynamic environment and offer support on different communication channels

For our Client, a fintech company, we are looking for Customer Service Specialist with German.  Within this position you will be responsible for providing customer service to clients and resolving their queries regarding financial platform – you will be the first point of contact for customers . Your duties will include building and maintaining good relationships with customers and cooperating with all relevant departments to resolve customer issues.  We are looking for Candidates with fluent German - min. C1 level. Previous experience in customer service is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.  Our Client offers a unique opportunity to gain professional experience in an international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included. There is possibility to work fully remotely. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. 

Customer Service Specialist with GermanWarszawaNR REF.: 1183981For our Client, a fintech company, we are looking for Customer Service Specialist with German.  Within this position you will be responsible for providing customer service to clients and resolving their queries regarding financial platform – you will be the first point of contact for customers . Your duties will include building and maintaining good relationships with customers and cooperating with all relevant departments to resolve customer issues.  We are looking for Candidates with fluent German - min. C1 level. Previous experience in customer service is also required. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.  Our Client offers a unique opportunity to gain professional experience in an international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included. There is possibility to work fully remotely. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. 

Twój zakres obowiązków:Wprowadzanie zamówień zakupu klienta w systemie SAP,Odpowiadanie na zapytania klientów przez e-mail lub telefon,Weryfikacja poprawności i kompletności zamówień sprzedaży,Monitorowanie dostępności produktów w systemie,Ścisła współpraca w zakresie planowania, logistyki,Utrzymywanie pozytywnych relacji z klientami oraz dystrybutorami.Wymagania pracodawcyBardzo dobra znajomość języka angielskiego (min. B2/C1),Bardzo dobra znajomość języka rumuńskiego(min. B2/C1),Znajomość systemu SAP oraz swobodne korzystanie z narzędzia Excel,Komunikatywność, otwartość i pozytywna energia,Chęć budowania silnych relacji z klientami.Mile widzianeDoświadczenie w obszarze Customer Service (połączenia przychodzące),Pracodawca oferujeStabilne zatrudnienie w oparciu o umowę o pracę,Szeroki pakiet benefitów (MyBenefit, opieka medyczna, Multisport, Kursy językowe),Realne możliwości awansu oraz rozwoju zawodowego,Model pracy: hybryda,Pracę w międzynarodowym środowisku dającą możliwość rozwoju i udziału w ciekawych projektach.

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!Dla jednego z naszych klientów poszukujemy osoby na stanowisko: Customer Service Professional with Japanese.Oferta:• Stabilne zatrudnienie w oparciu o umowę o pracę lub umowę zlecenie• Prywatna opieka medyczna, bony świąteczne• Program poleceń pracowniczych• Premie dla najlepszych pracowników• Możliwość awansu wewnętrznego• Przyjazne, wielokulturowe środowisko pracy• Kompleksowe szkolenia z zakresu obsługiwanych produktów• Dobre warunki pracyWymagania:• Płynna znajomość języka japońskiego (C1/C2)• Angielski B1/B2• Umiejętności komunikacyjne zarówno w mowie jak i piśmie• Zdolność do samodzielnej pracy, ale także umiejętności pracy w zespole• Umiejętność obsługi komputera (MS Office)• Godziny pracy: poniedziałek - piątek 3.00- 15.00 i sobota - niedziela 6.00 - 15.00 (grafik ustalany z wyprzedzeniem)Zadania:• Mailowa i telefoniczna obsługa klienta    Nr ref.: CSJ/184/KWIPraca stała

Our client is looking for Team Leaders experienced in working with C++ and embedded systems.SALARY:22 000 – 26 000 PLN gross (mid) contract of employment onlyWhat will do:Work in a hybrid model (2x/week from the office, 3x/week from home)Lead a team of engineers (scrum based teams)Develop applications using C++ ,Do performance reviews, goal setting, and participate in salary planning,What will you need to succeed:Degree in Computer Science or related technical fieldMore than 5 years of experience as an engineer, and any experience with managing the team/team leadingExperience with C++Ability to work in a scrum team using agile and continuous delivery methodologiesVery good command of English, both spoken and writtenNice to have:Experience with embedded programmingExperience with C++Stack:C++, Canalyzer, Linux;If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Responsiblities:being the first point of contact for customers in Bulgariancustomer service by replying to chats, emails and social media (90%) or phone (10%)answering customers' questions, e.g. about payments or account blockingRequirement:very good knowledge of Bulgarian (min. C1) and English (min.B2)availability to work min. 130 - 150h/monthopenness to working in shiftsOffer:office in Warsaw (Mokotów)shift work (the department works 24/7 - work with a fixed schedule)civil contract (salary 40 PLN gross/h)benefits: language courses and private medical care

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Customer service representative fluent in Bulgarian and English00113234Responsiblities:being the first point of contact for customers in Bulgariancustomer service by replying to chats, emails and social media (90%) or phone (10%)answering customers' questions, e.g. about payments or account blockingRequirement:very good knowledge of Bulgarian (min. C1) and English (min.B2)availability to work min. 130 - 150h/monthopenness to working in shifts>

Your tasks:Handling incoming calls and email correspondence in Italian;Providing information for passengers regarding flights schedules;Handling outbound calls related to schedule changes or other airline issues;Supporting passengers at every stage of their journey;Supporting passengers with their special needs;Handling the airline's customer complaints process.Requirements:Knowledge of the Italian language at B2 level or higher;Knowledge of the English or Polish language at the communication level (necessary to take part in the implementation);Communication skills;Ability to work under the pressure and look for solutions;Availability for a minimum of 100h during project working hours (the project works Mon - Fri 9am - 6pm);Accuracy in performing assigned tasks.We offer:Guaranteed hourly rate + commission system;Two paychecks per month;We participates in costs of additional benefits: Multisport card, additional Medical Insurance, Life Insurance;An implementation package to prepare you for your tasks;Developmental work in an international team;Support from a team of trainers and experienced team managers;Opportunity to work remotely after the onboarding time;Opportunity for promotion and development within the structures of CCIG Group;Full access to a library, relaxation room and discount card.

Your responsibilities acting as a Customer Advisor recording customer orders according to customer needs proposing product alternatives in case of phase-out or shortage planning and coordinating the delivery with customers and partners handling customer orders portfolio and monitoring execution ensuring on-time deliveries and service commitment proactively alerting customer in case of any event, delay or failure and sourcing for a solution capturing customer’s requests & claims analyzing and providing issue resolution or appropriate answer sharing recurring problems with the relevant internal partner(s) in order to find solutions supporting sales using opportunity to up-sell and cross-sell in response to Customer orders, requests and portfolio management applying and improving work methods Our requirements advanced knowledge (C1) of German communicative English (B2) proactive attitude with ability to quickly adapt to new situations problem solving mindset willingness to work with customers and building long-term relations customer focus and effective communication skills holistic approach (understanding end-to-end customer service process) previous experience in Customer Service / Order Management will be a plus We offer opportunity to be a part of a new Customer Operations team with dynamic career path development (Customer Contact, Marketing, Sales and Industry) real impact in building new team and new process full employment contract (3 months of probation period, then indefinite period) attractive benefits package (e.g.healthcare program, lunch card, sport card, cafeteria platform, holiday co-financing, Co-financing summer camp for children, christmas gifts, free access to Legimi platform and others)