Przegląd Statystyki wynagrodzenia zawód "Customer Technical Support w Gdańsk"

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Project Manager with Korean (marketing agency)00110816Build and maintain strong relationships with client management and local market managers.Coordinate with local market resources on all local initiatives that need to be implemented within the web and trading systems, collecting and gathering information within the ticketing systems.Processing tickets and making sure all required information is present to complete tasks.Forwarding more complex requests to the centralized production center and ensuring speed and quality of delivery from the central team.Collaborating with other departments to resolve issues as needed.Reviewing reports to make sure metrics are in the right place and flagging performance delays.Proven customer or marketing experienceKnowledge of English (B2/C1) and Korean (B2) required.Excellent problem-solving skills and bridge builder.Ability to function appropriately under stressful conditions.Strong written and verbal communication skills.Ability and loving to work both in a team environment and individually.First level management experience preferred.English version of CV required.>

The Principal Data Engineer / Technical Lead will help design and ensure adherence to the design of multiple global digital products being developed. This role will work on a range of hardware and software products critical to company’s continued business growth. As a Technical Value Stream Lead, you will be the technical and functional leader of one or more scrum teams responsible for solving complex business and technology issues, from strategy to execution.Key Responsibilities:Data Warehouse ownership, maintenance, support, and optimizations in a large multi-tenant architecture using AWS Redshift and other AWS Data Pipeline & Ingestion servicesData Modeling, ETL and/or ELT for complex large IoT, Operational Behavioral, and Meta DataOwn Data Warehouse security issue resolution, monitoring, workload management, query optimization, HA/DR for the RedShift clustersData Warehouse: Automation, Monitoring, Data Governance & Compliance, Scalability, and Cost ManagementSupports all phases of product Analytics & Insights Value Stream projects from conception and architecture through execution and support for full development lifecycles in collaboration with multifunctional leaders, stakeholders, contributors, and customersDrives development principles, best practices, quality standards, and activities within engineering production to minimize/mitigate risks, issues, and defects of platform service offerings, such that teams may appropriately characterize, manage, and remediateAligns with Product and other key stakeholders to help scope projects, define requirements, perform gap analysis, refine functional requirements, and manage engineering team’s technical execution and commitments using Agile/Scrum best practicesConceptualizes solutions and generates secure design requirements, for related feature and function development, implement required modules and solutions, and fosters new product development and innovationProvides technical & thought leadership, mentorship, and trainingProvides timely and expert support to resolve difficult problems and issuesWorks closely with technical writers to create documentation for developers, consumers and customersCommunicates with other TVSLs to design solutions aligned with the overall goalKey Requirements:6-10+ years of hands-on, enterprise level, professional software development experience4+ years of hands-on cloud system design and architecture development and delivery experience5+ years of system design and architecture experience3+ years of engineering/development team leadership experience (Team Lead, Eng. Mgr, or similar)2+ years of distributed engineering team leadership experienceTravel for quarterly team alignment and planningConduct architecture reviews, cybersecurity reviews, code reviews, and provide technical feedback and guidanceA complete understanding of hardware/embedded/middleware/software development life cycle, from customer needs to product release, is essential. Hands-on experience with development tools & dev-ops is required.Expertise and domain knowledge in developing, maintaining reusable software services, infrastructure for promoting reuse of services/ components/ libraries.Deep understanding of standard practices of opensource software development tools and methodology is absolute. Demonstrated ability and hands-on experience in developing modern, cloud-native, IaC software technologies to deliver industrial, enterprise-grade platform products and services is necessary.Expertise in developing and deploying solutions in a serverless AWS (Amazon Web Services) environment. Proficiency with other cloud development a plus.Ability to analyze software services for reuse potential.Preferred Qualifications:Deep knowledge of cloud architecture, cloud native patterns, and cloud computing capabilitiesespecially as offered by AWS, specifically Timestream, Glue, Apache Spark, DataBricks, andDynamoDBDashboard development and report development experience with big data, ideally withSisense (or a similar dashboard/reporting soluition)Implementation experience with AWS Redshift, Graph data stores, Event-Driven Architecture,IoT project experience on a revenue generating projectExperience with deployment orchestration, automation, and security configurationmanagement (CircleCI, Jenkins, Puppet, Chef, Ansible, etc.)Strong skills and experience in Analytics Cloud migration and implementation, AWS servicesrelated to analytics, AI/ML, CI/CDExperience in EMR, Hadoop, HIVE, S3, etc.Experience in managing and optimization Big Data / Hadoop clustersExperience in designing and implementation of automated backup and restoration ofapplication/web servers/databases/data lakesExperience with container technologies (AWS – ECS/EKS/Fargate, Kubernetes, etc) as wellas AWS serverless technologies and architecture patterns Experience in using AWS Key management systems (KMS)Benefits:Employee Scholar Program – we cover 100% costs for your study,Inhouse English lessons,Pension Plan with life insurance – 3% of your yearly salary,Lunch Card – 296 PLN monthly,Luxmed Private Medical Care,Multisport Card,Flexible working hours,Working with highly modern products!Your next step?If you are interested Hays Poland sp. z o.o. is an employment agency registered in the register kept by the Marshal of the Mazowieckie Voivodeship under number 361.

Principal Data EngineerGdanskNR REF.: 1185178The Principal Data Engineer / Technical Lead will help design and ensure adherence to the design of multiple global digital products being developed. This role will work on a range of hardware and software products critical to company’s continued business growth. As a Technical Value Stream Lead, you will be the technical and functional leader of one or more scrum teams responsible for solving complex business and technology issues, from strategy to execution.Key Responsibilities:Data Warehouse ownership, maintenance, support, and optimizations in a large multi-tenant architecture using AWS Redshift and other AWS Data Pipeline & Ingestion servicesData Modeling, ETL and/or ELT for complex large IoT, Operational Behavioral, and Meta DataOwn Data Warehouse security issue resolution, monitoring, workload management, query optimization, HA/DR for the RedShift clustersData Warehouse: Automation, Monitoring, Data Governance & Compliance, Scalability, and Cost ManagementSupports all phases of product Analytics & Insights Value Stream projects from conception and architecture through execution and support for full development lifecycles in collaboration with multifunctional leaders, stakeholders, contributors, and customersDrives development principles, best practices, quality standards, and activities within engineering production to minimize/mitigate risks, issues, and defects of platform service offerings, such that teams may appropriately characterize, manage, and remediateAligns with Product and other key stakeholders to help scope projects, define requirements, perform gap analysis, refine functional requirements, and manage engineering team’s technical execution and commitments using Agile/Scrum best practicesConceptualizes solutions and generates secure design requirements, for related feature and function development, implement required modules and solutions, and fosters new product development and innovationProvides technical & thought leadership, mentorship, and trainingProvides timely and expert support to resolve difficult problems and issuesWorks closely with technical writers to create documentation for developers, consumers and customersCommunicates with other TVSLs to design solutions aligned with the overall goalKey Requirements:6-10+ years of hands-on, enterprise level, professional software development experience4+ years of hands-on cloud system design and architecture development and delivery experience5+ years of system design and architecture experience3+ years of engineering/development team leadership experience (Team Lead, Eng. Mgr, or similar)2+ years of distributed engineering team leadership experienceTravel for quarterly team alignment and planningConduct architecture reviews, cybersecurity reviews, code reviews, and provide technical feedback and guidanceA complete understanding of hardware/embedded/middleware/software development life cycle, from customer needs to product release, is essential. Hands-on experience with development tools & dev-ops is required.Expertise and domain knowledge in developing, maintaining reusable software services, infrastructure for promoting reuse of services/ components/ libraries.Deep understanding of standard practices of opensource software development tools and methodology is absolute. Demonstrated ability and hands-on experience in developing modern, cloud-native, IaC software technologies to deliver industrial, enterprise-grade platform products and services is necessary.Expertise in developing and deploying solutions in a serverless AWS (Amazon Web Services) environment. Proficiency with other cloud development a plus.Ability to analyze software services for reuse potential.Preferred Qualifications:Deep knowledge of cloud architecture, cloud native patterns, and cloud computing capabilitiesespecially as offered by AWS, specifically Timestream, Glue, Apache Spark, DataBricks, andDynamoDBDashboard development and report development experience with big data, ideally withSisense (or a similar dashboard/reporting soluition)Implementation experience with AWS Redshift, Graph data stores, Event-Driven Architecture,IoT project experience on a revenue generating projectExperience with deployment orchestration, automation, and security configurationmanagement (CircleCI, Jenkins, Puppet, Chef, Ansible, etc.)Strong skills and experience in Analytics Cloud migration and implementation, AWS servicesrelated to analytics, AI/ML, CI/CDExperience in EMR, Hadoop, HIVE, S3, etc.Experience in managing and optimization Big Data / Hadoop clustersExperience in designing and implementation of automated backup and restoration ofapplication/web servers/databases/data lakesExperience with container technologies (AWS – ECS/EKS/Fargate, Kubernetes, etc) as wellas AWS serverless technologies and architecture patterns Experience in using AWS Key management systems (KMS)Benefits:Employee Scholar Program – we cover 100% costs for your study,Inhouse English lessons,Pension Plan with life insurance – 3% of your yearly salary,Lunch Card – 296 PLN monthly,Luxmed Private Medical Care,Multisport Card,Flexible working hours,Working with highly modern products!Your next step?If you are interested Hays Poland sp. z o.o. is an employment agency registered in the register kept by the Marshal of the Mazowieckie Voivodeship under number 361.

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation we are looking for a Business Analyst with a passion for analyzing business processes and developing innovative solutions. Project information:Location: Gdańsk or WarsawType of employment: contract of employment or B2B contractRemuneration: 125 - 135 PLN/h net + VAT on B2B Level: MidProject language: EnglishContract length: Indefinite/ long-termStart date: depending on candidate"s availability Your daily tasks:Develop technical solutions to support business requirements, including the writing of technical specifications, user stories, user guides, and process charts.Govern and oversee digital operational resilience, ensuring the identification and classification of important business services and their associated IT systems.Establish effective incident management processes, including reporting, escalation, and resolution, to ensure seamless business operations.Define requirements for testing and exercising resilience capabilities to enhance operational readiness.Implement cybersecurity measures and controls to safeguard against cyber threats and incidents, ensuring the protection of sensitive business data.Manage third-party risk through the implementation of risk management protocols, ensuring compliance with industry regulations and standards.Requirements:University degree (preferred majors related to business, IT, project management, or related fields).Professional experience in business analysis in international work environment.Knowledge of business analysis methodologies, e.g., Agile, Scrum, etc.Ability to work with tools and technologies supporting business processes, such as ERP, CRM, BI, etc.Excellent communication skills, both written and verbal, ability to convey complex concepts in a understandable manner for various stakeholders.Knowledge of information technologies and ability to collaborate with the IT team to implement solutions.Ability to identify, document, and manage business requirements.Ability to analyze data and make decisions based on gathered information.Creativity and problem-solving skills.Organization, time management, and prioritization skills.We offer:Private medical careLife insuranceAccess to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more)Access to several learning platforms (Coursera, Pluralsight, etc.)

Responsibilities:Execution of the Technology, Architecture, IT Security, and DevOps strategy of GILDS in the tribeManaging and providing technical expertise to the tribeOrchestrating technical development within the tribeAccountableEnabling the product teams to effectively develop solutions by selecting the right technologies and tools as well as supporting with an overall architectureProviding tools and consultancy for Technology, Architecture, and IT Security questions to the product teamsResponsibleDefining of tools and practices needed for the development of solutions in the tribeProviding technical consultation, decision support, and expertiseEstablishing, continuously validating, and evolving Technology, Architecture, IT Security, and DevOps standards and corresponding tools and frameworks within the tribeEvaluating new technologies and processes relevant to the tribeSupporting disciplinary managers with the development and hiring of technical staff in the tribeFostering developer advocacy culture and representation of technical staff interests in the tribeConsultedStrategic and tactical changes that may affect the tribe in terms of Technology, Architecture, IT Security and DevOpsGILDS product portfolio and strategyExternal demands that may impact the tribes" Technology, Architecture, IT Security, and DevOpsProject and product portfolio status relevant to the tribeVendor relations relevant to the tribeInformedIT&D technical and operations (DevOps) processes and standardsStrategy and key business development-related activities of the Business UnitsGlobal IT&D strategy as well as business development-related activities of the Management Regions and major countriesProduct team activities related to Technology, Architecture, IT Security and DevOps within F.LCTStrategy, technology, development and architecture-related activitiesSupporting squads in the selection of the right technologySupporting squads in architecture creationAlignments with technical tribe leadsAlignments with the Engineering and Technology enterprise function and DevOpsWeekly alignment with technical leads of the squads about current technological topicsSupporting the tribe in DevOps topics as a proxy for DevOps Enterprise functionRegular alignments with suppliersJob interviews of technical staffSupport secure coding practices and secure operations of the tribe's servicesSupporting/conducting threat analysisSupporting penetration test result remediationModerating communication between developers and non-developersStep-in for missing internal developers in squadsEvaluating new vendorsEvaluating new technologiesSupporting the creation and maintenance of tools for squadsSupport from the technical side in preparation of new projectsRepresent company as a speaker at conferencesCode reviews within the tribeOnboarding of new developers to the tribeMonitoring of general service availability within the tribeTechnical evaluation of new projects relevant to the tribeInitial effort estimations for new projects relevant to the tribeRequirements:Minimum Master's / Diploma degree in Computer Science or related disciplinesAdditional master's degree in business administration preferredExperienced team lead with at least five years of managerial responsibility for multicultural and worldwide teamsExperienced Lead Developer / Architect with at least ten years of professional expertise in Java Enterprise developmentKnowledge of forwarding business or other industries with at least ten years of work experience is preferredProfessional experience in agile developmentKnowledge about cross-platform responsive designStrong organizational and multi-tasking skillsCustomer and service orientationStrong interpersonal skills and ability to work effectively across diverse organizations, groups, and functionsFlexible thinker able to operate in a changing environmentFluent Business English and Polish (written and spoken), German would be advantageousWe offer:Attractive salaryRemote workWork in a dynamically developing company, which is a global leader in the transport and logistic sectorVarious challenges at workGreat atmosphereWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in IT consulting we are looking for a DevOps Engineer to contribute to a project centered on cutting-edge smart lock technology, with a specific emphasis on crafting an invisible lock system. Project information:Location: 100% remoteType of employment: contract of employment or B2BProject language: EnglishContract length: Indefinite/ long-termStart date: depending on candidate"s availability Your daily tasks:Design, implement, and maintain highly available and scalable AWS infrastructure to support smart lock technology projects.Develop and manage Infrastructure as Code (IAC) using Terraform, ensuring efficient provisioning and management of AWS resources.Configure and optimize monitoring solutions using DataDog and CloudWatch to ensure the performance, reliability, and security of our AWS environment.Implement logging solutions using Sumo Logic to gather, analyze, and visualize log data from various AWS services and applications.Collaborate with cross-functional teams to understand project requirements, provide technical guidance, and propose effective infrastructure solutions.Perform regular system assessments, capacity planning, and security audits to identify and address potential issues or vulnerabilities.Participate in meetings and calls as needed, ensuring clear communication and alignment of technical solutions with project goals and requirements.Requirements:Experience working with AWS infrastructure.Proficiency in monitoring tools, including DataDog and CloudWatch.Ability to work with Infrastructure as Code (IAC), preferably with experience in Terraform.Familiarity with logging tools, including Sumo Logic.Excellent communication skills in English (at lease B2 level) enabling effective collaboration in an international environment.Ability to quickly learn and adapt to new technologies and challenges.We offer:Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible.Multisport card (also for an accompanying person).Life insurance.International work environment.

Description: Job Location: GdanskWorking hours: 2 shifts within 07:00 AM – 07:00 PM What we doAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant! Role Summary:As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. QualificationsExcellent verbal and written English & German (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email supportAbility to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analyzing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs. We offer:Opportunity to be part of a global organization focused on the developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and a clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Requirements: Excellent verbal and writtenEnglish& Portuguese(min B2);2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution;Experience in multiple communication channel queue environments both phone and email support;Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills;Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries;Experience analyzing data, trends, and client information to identify product or service enhancement opportunities;Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications;Ability to multitask using different media programs Offer: Opportunity to be part of a global organization focused on the development;Open-minded and multinational environment;Training & development opportunities including language courses;Professional development and a clear career path;Full equipment and paid training provided from the first day of work;Extensive benefits package:(Multisport Card,LuxMed medical healthcare including dental care,Life insurance, Cafeteria benefits)

Description: What we doAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! Role summary:As Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analysing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. Requirements: QualificationsExcellent verbal and written English & Italian (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analysing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs.  Offer: We offer:Opportunity to be part of a global organization focused on the development.Open-minded and multinational environment.Training & development opportunities including language courses.Professional development and a clear career path.Full equipment and paid training provided from the first day of work.Extensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: Job Location: Gdansk Working hours: 2 shifts between 07:00 AM – 07:00 PM   What we do:At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!  Role Summary: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities.  Core Responsibilities:Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement.   Restore loyalty with members & employees through multi-channel communications. Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts. Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients. Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows. Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward.  Qualifications Excellent verbal and written English & Dutch (min B2). 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.  Experience in multiple communication channel queue environments both phone and email support Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills. Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries. Experience analyzing data, trends, and client information to identify product or service enhancement opportunities.   Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications. Ability to multitask using different media programs.   We offer: Opportunity to be part of a global organization focused on the development  Open-minded and multinational environment  Training & development opportunities including language courses  Professional development and a clear career path  Full equipment and paid training provided from the first day of work  Extensive benefits package:  Multisport Card,  LuxMed medical healthcare including dental care,  Life insurance,  Cafeteria benefits.