Przegląd Statystyki wynagrodzenia zawód "IT Technical Support w Gdańsk"

Support Officer with FINNISH WARSAW or TRICITY – HYBRID JOBFOR OUR CLIENT WE ARE LOOKING FOR FINNISH SPEAKER     Responsibilities Provide technical support and troubleshooting services to end users who need assistanceLog all service requests into the company service call tracking system Record the problem description, including specific error messages and/or symptoms, Assist in training initiatives to new and current employees  Qualification / ProfileFluent FinnishStrong command of English  Our offerFull time job, stability of employment and ability to work hybridCompetitive salary package with attractive language bonusIntensive training Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more) Premium private medical healthcare, which includes dental care and insurance policy for international travel And up to 4 extra days of paid holidays per year!  

Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

International Process Support Consultant with Finnish We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients. International Process Support Consultant with Finnish Numer referencyjny: JAOK Miejsce pracy: Gdańsk Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summaries Candidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS Excel Our client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) or Danish (min. B2), along with English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

Cześć!Cieszymy się, że czytasz nasze ogłoszenie!Szukasz dla siebie czegoś nowego? Dobrze się składa - mamy o czym rozmawiać!Sprawdź, co czeka Cię w Scalo:wdrażanie infrastruktury i systemów IT,organizacja i monitorowanie rozwiązań informatycznych dla laboratoriów,instalacja, konfiguracja i migracja systemów IT związanych z VPS i Cloud (Azure, AWS)wdrażanie, monitorowanie i zarządzanie systemami Active Directory, Firewall, Load Balancer, SDWAN, Wi-Fi,praca w modelu hybrydowym,stawka: 160 - 180 pln/h netto B2B.Dobrze odnajdziesz się w naszym zespole, jeśli:ok 8 letnie doświadczenie na podobnym stanowisku,posiadasz doświadczenie w  konfigurowaniu, zarządzaniu i utrzymaniu takich systemów jak Windows Server 2008 / 2012 / 2016 (Standard i Enterprise), Linux, w środowisku korporacyjnym,masz doskonałe umiejętności konfigurowania, zarządzania i utrzymywania usług Active Directory, office 365, Exchange oraz rozwiązań Cloud,biegle znasz zagadnienia związane z siecią i jej konfiguracją i bezpieczeństwem,znasz język angielski i niemiecki lub francuski na poziomie zaawansowanym.Co możesz zyskać?długofalową współpracę - różnorodne projekty (działamy w ramach Software Services, Embedded Services, Data Services, Cloud Services), możliwość rozwoju kompetencji we współpracy z naszym Center of Excellence, dostęp do technologicznych platform e-learningowych -Udemy, Pluralsight, kursy języka angielskiego - biznesowego lub angielskiego w IT,     kafeteryjny system benefitów - Motivizer, prywatną opiekę medyczną - Luxmed, możliwość wystąpień na naszych autorskich eventach IT-ProMEET. Prześlij CV i porozmawiajmy!

Responsibilities:Execution of the Technology, Architecture, IT Security, and DevOps strategy of GILDS in the tribeManaging and providing technical expertise to the tribeOrchestrating technical development within the tribeAccountableEnabling the product teams to effectively develop solutions by selecting the right technologies and tools as well as supporting with an overall architectureProviding tools and consultancy for Technology, Architecture, and IT Security questions to the product teamsResponsibleDefining of tools and practices needed for the development of solutions in the tribeProviding technical consultation, decision support, and expertiseEstablishing, continuously validating, and evolving Technology, Architecture, IT Security, and DevOps standards and corresponding tools and frameworks within the tribeEvaluating new technologies and processes relevant to the tribeSupporting disciplinary managers with the development and hiring of technical staff in the tribeFostering developer advocacy culture and representation of technical staff interests in the tribeConsultedStrategic and tactical changes that may affect the tribe in terms of Technology, Architecture, IT Security and DevOpsGILDS product portfolio and strategyExternal demands that may impact the tribes" Technology, Architecture, IT Security, and DevOpsProject and product portfolio status relevant to the tribeVendor relations relevant to the tribeInformedIT&D technical and operations (DevOps) processes and standardsStrategy and key business development-related activities of the Business UnitsGlobal IT&D strategy as well as business development-related activities of the Management Regions and major countriesProduct team activities related to Technology, Architecture, IT Security and DevOps within F.LCTStrategy, technology, development and architecture-related activitiesSupporting squads in the selection of the right technologySupporting squads in architecture creationAlignments with technical tribe leadsAlignments with the Engineering and Technology enterprise function and DevOpsWeekly alignment with technical leads of the squads about current technological topicsSupporting the tribe in DevOps topics as a proxy for DevOps Enterprise functionRegular alignments with suppliersJob interviews of technical staffSupport secure coding practices and secure operations of the tribe's servicesSupporting/conducting threat analysisSupporting penetration test result remediationModerating communication between developers and non-developersStep-in for missing internal developers in squadsEvaluating new vendorsEvaluating new technologiesSupporting the creation and maintenance of tools for squadsSupport from the technical side in preparation of new projectsRepresent company as a speaker at conferencesCode reviews within the tribeOnboarding of new developers to the tribeMonitoring of general service availability within the tribeTechnical evaluation of new projects relevant to the tribeInitial effort estimations for new projects relevant to the tribeRequirements:Minimum Master's / Diploma degree in Computer Science or related disciplinesAdditional master's degree in business administration preferredExperienced team lead with at least five years of managerial responsibility for multicultural and worldwide teamsExperienced Lead Developer / Architect with at least ten years of professional expertise in Java Enterprise developmentKnowledge of forwarding business or other industries with at least ten years of work experience is preferredProfessional experience in agile developmentKnowledge about cross-platform responsive designStrong organizational and multi-tasking skillsCustomer and service orientationStrong interpersonal skills and ability to work effectively across diverse organizations, groups, and functionsFlexible thinker able to operate in a changing environmentFluent Business English and Polish (written and spoken), German would be advantageousWe offer:Attractive salaryRemote workWork in a dynamically developing company, which is a global leader in the transport and logistic sectorVarious challenges at workGreat atmosphereWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

Description: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Requirements: Excellent verbal and writtenEnglish& Portuguese(min B2);2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution;Experience in multiple communication channel queue environments both phone and email support;Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills;Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries;Experience analyzing data, trends, and client information to identify product or service enhancement opportunities;Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications;Ability to multitask using different media programs Offer: Opportunity to be part of a global organization focused on the development;Open-minded and multinational environment;Training & development opportunities including language courses;Professional development and a clear career path;Full equipment and paid training provided from the first day of work;Extensive benefits package:(Multisport Card,LuxMed medical healthcare including dental care,Life insurance, Cafeteria benefits)

Description: Role summary:As Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analysing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and acting on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. Requirements: QualificationsExcellent verbal and written English & Spanish (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analysing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs. Offer: We offer:Opportunity to be part of a global organization focused on the developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and a clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: Job Location: Gdansk Working hours: 2 shifts between 07:00 AM – 07:00 PM   What we do:At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!  Role Summary: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities.  Core Responsibilities:Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement.   Restore loyalty with members & employees through multi-channel communications. Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts. Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients. Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows. Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward.  Qualifications Excellent verbal and written English & Dutch (min B2). 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.  Experience in multiple communication channel queue environments both phone and email support Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills. Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries. Experience analyzing data, trends, and client information to identify product or service enhancement opportunities.   Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications. Ability to multitask using different media programs.   We offer: Opportunity to be part of a global organization focused on the development  Open-minded and multinational environment  Training & development opportunities including language courses  Professional development and a clear career path  Full equipment and paid training provided from the first day of work  Extensive benefits package:  Multisport Card,  LuxMed medical healthcare including dental care,  Life insurance,  Cafeteria benefits. 

Obowiązki:Wykonanie strategii technologicznej, architektury, bezpieczeństwa IT i strategii DevOps w plemieniu GILDSZarządzanie i zapewnianie ekspertyzy technicznej plemieniaOrkiestracja rozwoju technicznego wewnątrz plemieniaOdpowiedzialnyUmożliwianie zespołom produktowym efektywnego opracowywania rozwiązań poprzez wybór odpowiednich technologii i narzędzi oraz wsparcie ogólnej architekturyUdostępnianie narzędzi i konsultacji w zakresie pytań dotyczących technologii, architektury i bezpieczeństwa IT zespołom produktowymOdpowiedzialnyOkreślanie narzędzi i praktyk niezbędnych do opracowywania rozwiązań w plemieniuUdzielanie konsultacji technicznych, wsparcia decyzyjnego i ekspertyzyUstanawianie, ciągłe potwierdzanie i rozwijanie standardów technologicznych, architektonicznych, bezpieczeństwa IT i DevOps oraz odpowiadających im narzędzi i struktur wewnątrz plemieniaOcena nowych technologii i procesów istotnych dla plemieniaWspieranie kierowników dyscyplinarnych w rozwoju i rekrutacji personelu technicznego w plemieniuWspieranie kultury promowania deweloperów i reprezentowania interesów personelu technicznego w plemieniuKonsultowanyStrategiczne i taktyczne zmiany, które mogą wpłynąć na plemię pod względem technologii, architektury, bezpieczeństwa IT i DevOpsPortfel produktów i strategia GILDSZewnętrzne wymagania, które mogą wpłynąć na technologię, architekturę, bezpieczeństwo IT i DevOps plemionStatus portfela projektów i produktów istotny dla plemieniaRelacje z dostawcami istotne dla plemieniaPoinformowanyProcesy i standardy techniczne IT&D (DevOps)Strategia i kluczowe działania związane z rozwojem biznesu jednostek biznesowychGlobalna strategia IT&D oraz działania związane z rozwojem biznesu regionów zarządzania i głównych krajówDziałania zespołów produktowych związane z technologią, architekturą, bezpieczeństwem IT i DevOps w ramach F.LCTDziałania związane z strategią, technologią, rozwojem i architekturąWsparcie zespołów w wyborze odpowiedniej technologiiWsparcie zespołów w tworzeniu architekturyDopasowanie do technicznych liderów plemieniaDopasowanie do funkcji przedsiębiorstwa inżynieryjnego i technologicznego oraz DevOpsCotygodniowe dopasowanie do technicznych liderów zespołów w zakresie bieżących tematów technologicznychWsparcie plemienia w tematach DevOps jako pełnomocnik funkcji przedsiębiorstwa DevOpsRegularne dopasowanie do dostawcówRozmowy kwalifikacyjne z personelem technicznymWsparcie praktyk bezpiecznego kodowania i bezpiecznych operacji usług plemieniaWsparcie/przeprowadzanie analizy zagrożeńWsparcie w usuwaniu wyników testów penetracyjnychModerowanie komunikacji między deweloperami a osobami spoza branżyWskakiwanie na miejsce brakujących deweloperów w zespołachOcena nowych dostawcówOcena nowych technologiiWsparcie w tworzeniu i utrzymaniu narzędzi dla zespołówWsparcie ze strony technicznej w przygotowaniu nowych projektówReprezentowanie firmy jako prelegent na konferencjachRecenzje kodu wewnątrz plemieniaWprowadzanie nowych deweloperów do plemieniaMonitorowanie ogólnej dostępności usług wewnątrz plemieniaTechniczna ocena nowych projektów istotnych dla plemieniaPoczątkowe oszacowania wysiłku dla nowych projektów istotnych dla plemieniaWymagania:Minimum stopień magistra / dyplom w informatyce lub pokrewnych dziedzinachDodatkowy stopień magistra z zarządzania biznesem mile widzianyDoświadczony lider zespołu z co najmniej pięcioletnią odpowiedzialnością kierowniczą za zespoły wielokulturowe i światoweDoświadczony wiodący programista / architekt z co najmniej dziesięcioletnim doświadczeniem zawodowym w rozwoju Java EnterpriseZnajomość branży przewozowej lub innych branż z co najmniej dziesięcioletnim doświadczeniem zawodowym jest mile widzianaDoświadczenie zawodowe w rozwoju zwinnychZnajomość responsywnego projektowania wieloplatformowegoSilne umiejętności organizacyjne i wielozadanioweOrientacja na klienta i obsługęSilne umiejętności interpersonalne i zdolność do efektywnej pracy w różnych organizacjach, grupach i funkcjachElastyczne myślenie umożliwiające działanie w zmieniającym się środowiskuBiegła znajomość języka angielskiego biznesowego i polskiego (pisanego i mówionego), znajomość języka niemieckiego byłaby korzystnaOferujemy:Atrakcyjne wynagrodzeniePraca w dynamicznie rozwijającej się firmie, która jest światowym liderem w sektorze transportu i logistykiRóżnorodne wyzwania w pracyWspaniała atmosferaUprzejmie informujemy, że odpowiemy tylko na wybrane aplikacje. TeamQuest został wpisany do rejestru podmiotów prowadzących agencje zatrudnienia przez Marszałka Województwa Mazowieckiego pod numerem 11118.