Przegląd Statystyki wynagrodzenia zawód "IT Technical Support Analyst w Gdańsk"

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in consulting, technology services and digital transformation we are looking for a Business Analyst with a passion for analyzing business processes and developing innovative solutions. Project information:Location: Gdańsk or WarsawType of employment: contract of employment or B2B contractRemuneration: 125 - 135 PLN/h net + VAT on B2B Level: MidProject language: EnglishContract length: Indefinite/ long-termStart date: depending on candidate"s availability Your daily tasks:Develop technical solutions to support business requirements, including the writing of technical specifications, user stories, user guides, and process charts.Govern and oversee digital operational resilience, ensuring the identification and classification of important business services and their associated IT systems.Establish effective incident management processes, including reporting, escalation, and resolution, to ensure seamless business operations.Define requirements for testing and exercising resilience capabilities to enhance operational readiness.Implement cybersecurity measures and controls to safeguard against cyber threats and incidents, ensuring the protection of sensitive business data.Manage third-party risk through the implementation of risk management protocols, ensuring compliance with industry regulations and standards.Requirements:University degree (preferred majors related to business, IT, project management, or related fields).Professional experience in business analysis in international work environment.Knowledge of business analysis methodologies, e.g., Agile, Scrum, etc.Ability to work with tools and technologies supporting business processes, such as ERP, CRM, BI, etc.Excellent communication skills, both written and verbal, ability to convey complex concepts in a understandable manner for various stakeholders.Knowledge of information technologies and ability to collaborate with the IT team to implement solutions.Ability to identify, document, and manage business requirements.Ability to analyze data and make decisions based on gathered information.Creativity and problem-solving skills.Organization, time management, and prioritization skills.We offer:Private medical careLife insuranceAccess to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more)Access to several learning platforms (Coursera, Pluralsight, etc.)

As a Data Analyst, you will be tasked with a variety of responsibilities that are crucial to our mission of providing seamless eCommerce solutions. Your role will include, but not be limited to, the following:Data Visualization and Reporting: Create impactful and insightful data visualizations using Tableau. Tailor reports and dashboards to meet the specific needs of business stakeholders, facilitating data-driven decision-making. Ensure visualizations are user-friendly, interactive, and accurately represent the underlying data.Python and ETL Scripting: Apply Python programming skills to enhance data analytics and ETL processes. Develop Python scripts for automating data extraction, transformation, and loading tasks.Learn the Product: Immerse yourself in the features, user experiences, and underlying technology of our product. This comprehensive understanding is key to identifying data-driven opportunities for improvement and innovation.Master Email Deliverability: Deepen your expertise in the mechanics of email deliverability, including the nuances of sender reputation, ISP relations, and spam filters. Understanding these critical components enables you to optimize email delivery rates effectively. To support your growth in this area, we guarantee personalized mentoring, providing expert guidance and insights to ensure your success.Analyze with Purpose: Leverage your analytical skills to decipher user behavior, market trends, and product performance. Your analyses will not just be about interpreting data, but about weaving your findings into the product's story, identifying what makes it tick, what needs enhancement, and where new opportunities lie.Contribute to a Culture of Excellence: Finally, as a member of the edrone team, you will be expected to contribute to our culture of operational excellence, innovation, and continuous learning. Your ideas and contributions will be valued as we work together to drive the success of our eCommerce solutions.Requirements:Experience in a similar role (3+ years)Good knowledge of SQL and TableauHands-on experience with PythonAnalytical thinkingExperience in creating Dashboards, Visualizations and ad-hoc reportsCommunicative EnglishIt’s nice if you have:Experience in Email Deliverability and e-commerce industryExperience with creating/maintaining ETLKnowledge of AWS tools (Athena, s3, RDS, Redshift)Google AnalyticsOffer:Be a part of a small & cohesive team that values innovation, efficiency, and a positive work culture - we are professionals who work on DevOps principles and aren't scared of taking up the challenges!Working in a high-speed environment where the team is adapted to constant change and tackle interesting technical challenges!Direct responsibility for projects, regular 1:1s with your leader with a blameless postmortems, code reviews & pair programmingB2B contract (12-17k net) & covering all the costs of accounting servicesHybrid or remote work or a modern, well-equipped office - whatever you prefer!26 paid days off so you can relax properly!Benefits - MultiSport card, LuxMed medical package, group accident insurance, English and Portuguese classes, and Mindgram - a portal for mental health and development