Przegląd Statystyki wynagrodzenia zawód "Account Representative w Polsce"

What will you do:As Customer Service Representative, you will assist our customers to solve issues concerning our online advertising products and answering all their product related questions.Optimize campaigns and pitch features for customersManage account activation and optimization, campaign, budget, troubleshooting and keywords queriesManage complaints, fraud, and account hijacking queriesProcessing of billing and paymentWhat do we expect:Fluent English and German (min.C1), great communication skillsPrevious B2B experience would be an assetAbility to understand current clients’ processes and needs and resolve quickly their queriesAbility to work in a dynamic environment and offer support on different communication channels

We are seeking a dedicated and client-focused Client Service Representative to join our investment funds team. As a key point of contact for our clients, you will play a crucial role in ensuring exceptional service delivery and maintaining strong client relationships.Responsibilities:Client Interaction: Serve as the primary liaison between clients and our investment team. Understand client needs, address inquiries, and provide timely responses.Account Management: Manage client accounts, including processing transactions, handling documentation, and ensuring accurate record-keeping.Investment Support: Assist clients with investment-related queries, such as fund performance, portfolio updates, and investment strategies.Problem Resolution: Investigate and resolve client issues promptly, demonstrating a proactive and solution-oriented approach.Client Onboarding: Facilitate the onboarding process for new clients, ensuring compliance with regulatory requirements.Collaboration: Work closely with portfolio managers, analysts, and other internal teams to meet client expectations.Continuous Improvement: Contribute to process enhancements and identify opportunities for streamlining client service procedures.Compliance: Ensure adherence to legal and regulatory guidelines governing investment funds.Qualifications:Bachelor’s degree in Finance, Business, or a related field.Fluency in English (additional languages are a plus).Experience in client service, preferably within the investment funds industry.Proficiency in MS Office, particularly Word, Excel, and Outlook.Strong communication skills, both written and verbal.Detail-oriented, organized, and able to manage multiple tasks effectively.Knowledge of investment products, fund structures, and financial markets.Our client offers work based on a work contract, training packages, and employee benefits:Life insuranceCo-financing for courses and trainingHybrid modesBusiness equipmentIf you are passionate about client satisfaction and thrive in a dynamic investment environment, we encourage you to apply for this rewarding opportunity!Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Client Service Representative (Investment Funds)KrakówNR REF.: 1184610We are seeking a dedicated and client-focused Client Service Representative to join our investment funds team. As a key point of contact for our clients, you will play a crucial role in ensuring exceptional service delivery and maintaining strong client relationships.Responsibilities:Client Interaction: Serve as the primary liaison between clients and our investment team. Understand client needs, address inquiries, and provide timely responses.Account Management: Manage client accounts, including processing transactions, handling documentation, and ensuring accurate record-keeping.Investment Support: Assist clients with investment-related queries, such as fund performance, portfolio updates, and investment strategies.Problem Resolution: Investigate and resolve client issues promptly, demonstrating a proactive and solution-oriented approach.Client Onboarding: Facilitate the onboarding process for new clients, ensuring compliance with regulatory requirements.Collaboration: Work closely with portfolio managers, analysts, and other internal teams to meet client expectations.Continuous Improvement: Contribute to process enhancements and identify opportunities for streamlining client service procedures.Compliance: Ensure adherence to legal and regulatory guidelines governing investment funds.Qualifications:Bachelor’s degree in Finance, Business, or a related field.Fluency in English (additional languages are a plus).Experience in client service, preferably within the investment funds industry.Proficiency in MS Office, particularly Word, Excel, and Outlook.Strong communication skills, both written and verbal.Detail-oriented, organized, and able to manage multiple tasks effectively.Knowledge of investment products, fund structures, and financial markets.Our client offers work based on a work contract, training packages, and employee benefits:Life insuranceCo-financing for courses and trainingHybrid modesBusiness equipmentIf you are passionate about client satisfaction and thrive in a dynamic investment environment, we encourage you to apply for this rewarding opportunity!Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Inside Sales Representative with German and EnglishJob OverviewAccount Management Teams are responsible for selling the company’s products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.As an Inside Sales Representative, you will play a fundamental role in achieving our sales growth targets and driving our aligned sales/marketing initiatives through a passion to serve.Your main responsibilities will be to:• Meet target for specific accounts/locations as assigned• Manage all commercial aspects with the customer, including relationships and regular contact with customer key stakeholders• Manage and prepare offers, project contracts and quotations, driving price and contract negotiations• Develop, enhance and grow customer relationship through lead generation and building an opportunity pipeline• Sell the value propositions of the company’s products and services• Demonstrate technical expertise and the best service while influencing buying agreements through our innovative product solutions• Team up with Channel/Distribution partner to close deals• Communicate with customers inbound and outbound via email, telephone, online chat service and social media• Document program activity via Salesforce and other relevant systems• Make occasional customer visits to strengthen relationshipWhat your background should look like:• At least 2 years of relevant experience in a customer facing role (customer service, retail)• Inside sales or consultative selling experience• Relevant product or industry experience• Proven ability to initiate, organise and complete multiple tasks in a timely manner• Fluent English and German, other European languages would be an advantage• Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organisation functions• Ability to work to deadlines and motivating goals• Ability to identify and pursue new business opportunities in line with business plans• Experience working with Salesforce.com or similar CRM is a plus

Inside Sales Representative with German and EnglishKrakówNR REF.: 1185105Inside Sales Representative with German and EnglishJob OverviewAccount Management Teams are responsible for selling the company’s products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.As an Inside Sales Representative, you will play a fundamental role in achieving our sales growth targets and driving our aligned sales/marketing initiatives through a passion to serve.Your main responsibilities will be to:• Meet target for specific accounts/locations as assigned• Manage all commercial aspects with the customer, including relationships and regular contact with customer key stakeholders• Manage and prepare offers, project contracts and quotations, driving price and contract negotiations• Develop, enhance and grow customer relationship through lead generation and building an opportunity pipeline• Sell the value propositions of the company’s products and services• Demonstrate technical expertise and the best service while influencing buying agreements through our innovative product solutions• Team up with Channel/Distribution partner to close deals• Communicate with customers inbound and outbound via email, telephone, online chat service and social media• Document program activity via Salesforce and other relevant systems• Make occasional customer visits to strengthen relationshipWhat your background should look like:• At least 2 years of relevant experience in a customer facing role (customer service, retail)• Inside sales or consultative selling experience• Relevant product or industry experience• Proven ability to initiate, organise and complete multiple tasks in a timely manner• Fluent English and German, other European languages would be an advantage• Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organisation functions• Ability to work to deadlines and motivating goals• Ability to identify and pursue new business opportunities in line with business plans• Experience working with Salesforce.com or similar CRM is a plus

Description: At TTEC, we’re all about the Human Experience. Elevated. As a Digital Sales Representative with Slovak-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be DoingAre you results focused and do you love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’llAnalyze and strategize how to manage, and upsell the accountsContact existing customers in your portfolio to a consultationWork in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer baseProblem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategiesNavigate the client through Google Ads so they can implement campaign suggestionsBuild a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenueMeet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTECOur business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Requirements: What You Bring to the RoleVerbal and written bilingual communication skills in both Slovak and EnglishSales aptitudeGoal orientationComputer savvyReside in or able to relocate to the Krakow area Offer: What You Can ExpectBase salary: 9,000pln gross/month, plus quarterly performance-based commissionRelocation package: 2000 PLN netPrivate Luxmed medical care including dental care and eye care plan (glasses reimbursement)Multisport Card Flexible working hours and additional days of annual leavePartial language course reimbursement program as well as tuition program for sales courses and studiesTransportation Allowance - up to 80 PLN net per month (for KKM public transport)

Key Essentials: Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts  Retain and grow revenue within your accounts  Develop an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed  Work collaboratively with the sales team to develop, maintain, and grow relationships  Track, analyze, and communicate key quantitative metrics and business trends internally to leadership   Work with client business segment handling small to medium-sized opportunitiesWork on deals to lead qualification step and various stages of the Sales CycleWhat do we expect?Basic Qualifications:Minimum of 1 year experience in sales or lead generation  Language(s) Required: English - minimum level C1 required. Preferred Qualifications: Bachelor's degree Prior inside sales experience with emphasis on both outbound and inbound calling  Has quota-based sales experience with sales impact on performance, quota attainment, and promotion  Specific knowledge of the IT and cloud- based technology industry  Interest in expanding industry knowledge through training and certifications 

Responsiblities:being the first point of contact for customers in Bulgariancustomer service by replying to chats, emails and social media (90%) or phone (10%)answering customers' questions, e.g. about payments or account blockingRequirement:very good knowledge of Bulgarian (min. C1) and English (min.B2)availability to work min. 130 - 150h/monthopenness to working in shiftsOffer:office in Warsaw (Mokotów)shift work (the department works 24/7 - work with a fixed schedule)civil contract (salary 40 PLN gross/h)benefits: language courses and private medical care

Responsiblities:being the first point of contact for customers in Bulgariancustomer service by replying to chats, emails and social media (90%) or phone (10%)answering customers' questions, e.g. about payments or account blockingRequirement:very good knowledge of Bulgarian (min. C1) and English (min.B2)availability to work min. 130 - 150h/monthopenness to working in shiftsOffer:office in Warsaw (Mokotów)shift work (the department works 24/7 - work with a fixed schedule)civil contract (salary 40 PLN gross/h)benefits: language courses and private medical care

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Customer service representative fluent in Bulgarian and English00113234Responsiblities:being the first point of contact for customers in Bulgariancustomer service by replying to chats, emails and social media (90%) or phone (10%)answering customers' questions, e.g. about payments or account blockingRequirement:very good knowledge of Bulgarian (min. C1) and English (min.B2)availability to work min. 130 - 150h/monthopenness to working in shifts>