Przegląd Statystyki wynagrodzenia zawód "Sales Support Proffesional With English w Kraków"

Customer Service Advisor with EnglishKrakówNR REF.: 1179886Twoja następna firmaDla naszego Klienta - międzynarodowej, rozpoznawalnej firmy outsourcingowej poszukujemy osób zainteresowanych podjęciem pierwszej pracy w korporacyjnym środowisku w obszarze Obsługi Klienta anglojęzycznego. Twoje następne stanowiskoRola jest związana ze wsparciem Pracowników Klienta w związku z bieżącymi zapytaniami dotyczącymi platformy benefitowej. Kontakt odbywa się głównie drogą telefoniczną, ale także mailową. Zapytania mogą dotyczyć zarówno aspektów technicznych platformy, jak i doradczych w zakresie samego wyboru benefitów dostępnych dla Pracowników. Rola wiąże się z pracą w 100% w języku angielskim. Kontrakt na 3 miesiące z możliwością przedłużenia. Czego potrzebujesz, aby osiągnąć sukces?Od Kandydatów oczekujemy zaawansowanej znajomości języka angielskiego (C1), komunikatywności i dostępności do podjęcia pracy od 12.02.2024 Dodatkowym atutem będzie wcześniejsze doświadczenie w obszarze obsługi Klienta lub administracji. Co zyskujesz?Oferujemy zdobycie pierwszego doświadczenia w międzynarodowym środowisku, prywatną opiekę medyczną oraz pracę w systemie hybrydowym. Co powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Requirements:Experience in Customer ServiceExperience in Fund Accounting (Investment Fund, Alternative Funds, Securities Services)English - min. B2Nice to have:French - B2Responsibilities:First point of contact for Clients (internal & external) seeking technical assistance over the phone or emailPerform remote troubleshootingWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Be involved in the development of procedures and instruction notes.Perform user access management (creation/modification).Navigate the portal and understand its standard functionalities (including understanding of eFront FIA).Offer:Hybrid work model - office in KrakówSalary - 8 000 - 13 000 PLN gross (full time job Monday-Friday)Package of benefits---Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Client Service Specialist with EnglishKrakówNR REF.: 1184504Requirements:Experience in Customer ServiceExperience in Fund Accounting (Investment Fund, Alternative Funds, Securities Services)English - min. B2Nice to have:French - B2Responsibilities:First point of contact for Clients (internal & external) seeking technical assistance over the phone or emailPerform remote troubleshootingWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Be involved in the development of procedures and instruction notes.Perform user access management (creation/modification).Navigate the portal and understand its standard functionalities (including understanding of eFront FIA).Offer:Hybrid work model - office in KrakówSalary - 8 000 - 13 000 PLN gross (full time job Monday-Friday)Package of benefits---Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) and English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitments. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for a Business Process Specialist with proficiency in Finnish for our clients.Responsibilities for the position:Communication with suppliers and contractors in Finnish or DanishMonitoring and mapping of processesHandling telephone and email inquiries from clientsAnalysis and correction of documentsCollaboration with other departments within the organizationVerification of data accuracy in the systemPreparation of reports and summariesCandidate Expectations:Communication skills in Finnish (min. B2) and English proficiency (min. B1)Strong analytical thinking and problem-solving abilitiesPrior experience in corporate or international settingsProficiency in MS ExcelOur client offers:Stable employment based on an employment contract (indefinite after the probationary period)Attractive employment conditions with competitive compensationWork for an international company with a solid market positionRemote work, only 3 days per month from the office: GdańskComprehensive onboarding program (training package)Subsidies for language courses and external trainingPeriodic motivational bonusesDaily work in a foreign language in an interesting, multicultural environmentBenefits package (private health care, Multisport, Multicafeteria, Vouchers, group insurance)Necessary work equipment provided

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. Content Moderators help create a safe and inclusive community by minimizing bad experiences online. They help create an environment free of intimidation and exclusion and often avert the spread of real-world harm. And above all, they contribute to the protection of those most vulnerable community members and groups.We are looking for candidates with familiarity and passion for the internet, internet platforms, and internet culture. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust andamp; Safety community, provides valuable skills to promote individual and collective well-being.What will you do?Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeBasic Qualifications/Skills Needed Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsIntermediate German required [language upskilling training - available after joining] Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plusWillingness to work from Monday to Friday on a regular scheduleWillingness to work from the office (Kraków)

Description: Managing incoming calls and distributor service inquiriesAssessing distributor’s business needsBuild sustainable relationships with distributorsBeing engaged and proactive about the company’s Marketing and Sales plan Requirements: Danish C1 + 2nd EU languageEnglish B2EU citizenship or valid work permitGreat communication skillsKnowledge of MS Office, especially ExcelExperience in similar roles will be considered as a big advantage Offer: Permanent contractIntroductory training to the companyRelocation package for the people outside of PolandPolish course for beginnersGreat company environment 

Description: Managing incoming calls and distributor service inquiriesAssessing distributor’s business needsBuild sustainable relationships with distributorsBeing engaged and proactive about the company’s Marketing and Sales plan Requirements: Dutch C1 + 2nd EU languageEnglish B2EU citizenship or valid work permitGreat communication skillsKnowledge of MS Office, especially ExcelExperience in similar roles will be considered as a big advantage Offer: Permanent contractIntroductory training to the companyRelocation package for the people outside of PolandPolish course for beginnersGreat company environment (company events and parties)International environment

Description: Managing incoming calls and distributor service inquiriesAssessing distributor’s business needsBuild sustainable relationships with distributorsBeing engaged and proactive about the company’s Marketing and Sales plan Requirements: German C1 + 2nd EU languageEnglish B2EU citizenship or valid work permitGreat communication skillsKnowledge of MS Office, especially ExcelExperience in similar roles will be considered as a big advantage Offer: Permanent contractIntroductory training to the companyRelocation package for the people outside of PolandPolish course for beginnersGreat company environment (company events and parties)International environment