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Customer Advisor with English
HAYS, Kraków, malopolskie
Customer Advisor with EnglishKrakówNR REF.: 1179991For our Client, a global, recognisable company, we are looking for a person, who would like to join to the team as a Customer Service Representative. No experience needed!Responsibilities: Answering questions from client39s employees customers via phone and sometimes via chat (HR area, benefits)Completing all administrative tasks related to the customer serviceProviding professional customer service in EnglishRequirements:Speak and write English very well (min. C1)Easily establish relationships with othersHave conflict resolution skillsKnowledge of the Polish language is crucialAvailability to start from 12.02.2024What we offer?Private Medical CareEfficient, fully remote recruitment processThorough training and direct support from a senior person3 months contract with possibility to extend Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. 
Executive Assistant with English
Capgemini Polska, Kraków, małopolskie
We work in a hybrid model! Recruitment process for this position and onboarding trainings are conducted online. At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Our Requirements:Fluent English communication skills (Oral, Written & Presentation)Excellent communication skills needed to interact at various organizational levelsReadiness to take own initiativeGreat customer service skillsTeam player attitudeStudent status or bachelor’s degreeWe don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.Your future tasks:Join meetings/calls to take minutes, collate and distribute them and take required actions. Extensive calendar management on a daily basisPreparation of Power Point presentations & required financial reports upon requestTravel arrangements including travel documentation, logistics, accommodation and respective approvalsClaiming expenses for Superiors and credit card reconciliationSupport in various Superior’s projects: manage project related logistics including project numbers, resources, quotes, descriptions, summaries and statusWhat your development path can look like?You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more. What have we prepared for you?A lot of benefits: Access to Capgemini Helpline with possibility to chat with therapistsPrivate medical care and life insuranceBonuses for recommending your friends to CapgeminiAccess to Inspiro app with rich audiobooks databaseAccess to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.)Personal and professional development: 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platformPlatform with free access to Pluralsight, TED Talks, Coursera materials and trainingsFree access to Udemy Business account with ability to use during and outside working hoursTransparent performance management policyOur legendary atmosphere:We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.No official dress-codeVarious communities: OUTfront, Women@Capgemini, Foreigners Community, and moreDay off for volunteeringAbility to implement world-changing initiatives thanks to our Grant ProgramWho are we?Being one of us means constant development among other great people. It's a team who you want to spend time with, during and after work. Trainings and initiatives make your daily tasks more interesting, fun, and unique.One of Capgemini Poland’s business units that you can join is Business Services. Created by teams with extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. In Business Services, we speak over 30 languages! By working with us, you can use your language skills, try yourselves in many areas and learn unique, useful skills.It's time to #Get the Future You Want!Your life is in your hands, and you have the opportunity to improve it, develop yourself, and simply — join us :)Do you want to get to know us better? Watch this short video: What happens when the most important artwork does not arrive on time?Do you have any additional questions about working at Capgemini? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.
Customer Support with German or French
Hays, Kraków
We are looking for a person who speaks both English and German or French to join our international client structure.The company is looking for an open-minded person who is not afraid to take up new challenges every day with the customers.Responsibilities: One of the main responsibilities is to provide customers with a first-class, friendly and professional service. You will be responsible for sharing your knowledge and skills to handle customer queries and provide clear explanations.Requirements: We are looking for ambitious candidates, who are open to learning new tasks. Our only requirement is knowledge of English and French or German at min. B2 level. Communication skills are also an asset – both verbal and written, confidence to manage your own workload and just be ready to work in the international environment!Our offer: The company offers a wide package of benefits; training that will prepare you to work and the possibility to gain professional knowledge in the international environment. The company offers a wide package of benefits; training that will prepare you for work and the possibility to gain professional knowledge in the international environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Digital Sales Representative with Slovak
TTEC Europe, Krakow, Poland
Description: At TTEC, we’re all about the Human Experience. Elevated. As a Digital Sales Representative with Slovak-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be DoingAre you results focused and do you love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’llAnalyze and strategize how to manage, and upsell the accountsContact existing customers in your portfolio to a consultationWork in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer baseProblem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategiesNavigate the client through Google Ads so they can implement campaign suggestionsBuild a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenueMeet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTECOur business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Requirements: What You Bring to the RoleVerbal and written bilingual communication skills in both Slovak and EnglishSales aptitudeGoal orientationComputer savvyReside in or able to relocate to the Krakow area Offer: What You Can ExpectBase salary: 9,000pln gross/month, plus quarterly performance-based commissionRelocation package: 2000 PLN netPrivate Luxmed medical care including dental care and eye care plan (glasses reimbursement)Multisport Card Flexible working hours and additional days of annual leavePartial language course reimbursement program as well as tuition program for sales courses and studiesTransportation Allowance - up to 80 PLN net per month (for KKM public transport)
Digital Sales Representative with Hungarian
TTEC Europe, Krakow, Poland
Description: Bringing smiles is what we do at TTEC…As a Digital Sales Representative with Hungarian-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be DoingAre you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’llAnalyze and strategize how to manage, and upsell the accountsContact existing customers in your portfolio to a consultationWork in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the customer baseProblem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategiesNavigate the client so they can implement campaign suggestionsBuild a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenueMeet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTECOur business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Requirements: What You Bring to the RoleVerbal and written bilingual communication skills in both Hungarian and EnglishSales aptitudeGoal orientationComputer savvyReside in or able to relocate to the Krakow area Offer: What You Can ExpectBase wage of 8500 PLN grossGenerous relocation package of 2000 PLN netPrivate Luxmed medical care including dental care and eye care plan (glasses reimbursement)Multisport Card Flexible working hours and additional days of annual leavePartial language course reimbursement program as well as tuition program for sales courses and studies
Inside Sales Specialist with German
Hays, Kraków
We're seeking a dynamic Inside Sales Specialist to join our Client's team! As an integral part of our sales force, you'll be responsible for identifying and pursuing business opportunities, nurturing client relationships, and closing deals through remote channels. We're seeking individuals with excellent communication skills, a proven track record in sales, and a strong customer focus. If you're self-motivated, technically proficient with CRM software (SalesForce), fluent in English and German and resilient in the face of challenges, we want you on board. Collaborate with our dynamic team to drive sales success and shape the future of our organisation. Apply now to embark on an exciting career journey with us!If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Inside Sales Specialist with German
Hays Poland, Kraków, malopolskie
Inside Sales Specialist with GermanKrakówNR REF.: 1185382We39re seeking a dynamic Inside Sales Specialist to join our Client39s team! As an integral part of our sales force, you39ll be responsible for identifying and pursuing business opportunities, nurturing client relationships, and closing deals through remote channels. We39re seeking individuals with excellent communication skills, a proven track record in sales, and a strong customer focus. If you39re self-motivated, technically proficient with CRM software (SalesForce), fluent in English and German and resilient in the face of challenges, we want you on board. Collaborate with our dynamic team to drive sales success and shape the future of our organisation. Apply now to embark on an exciting career journey with us!If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Content Moderator (Junior Data Reviewer) with English and German
Accenture, Kraków, małopolskie
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. Content Moderators help create a safe and inclusive community by minimizing bad experiences online. They help create an environment free of intimidation and exclusion and often avert the spread of real-world harm. And above all, they contribute to the protection of those most vulnerable community members and groups.We are looking for candidates with familiarity and passion for the internet, internet platforms, and internet culture. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust andamp; Safety community, provides valuable skills to promote individual and collective well-being.What will you do?Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeBasic Qualifications/Skills Needed Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsIntermediate German required [language upskilling training - available after joining] Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plusWillingness to work from Monday to Friday on a regular scheduleWillingness to work from the office (Kraków)
Clearance Broker with English
Hays, Kraków
Federal Express Corporation (FedEx Express) to największa na świecie firma transportu ekspresowego. Globalna sieć transportowa FedEx Express zapewnia szybką, niezawodną dostawę dokumentów, paczek i przesyłek na całym świecie.Do Twoich obowiązków należeć będzie:Zapewnienie profesjonalnej obsługi klientów w języku angielskimProwadzenie dokumentacji logistyczno-transportowejWprowadzanie danych do systemu oraz sprawdzanie ich poprawnościJeśli:Płynnie posługujesz się językiem angielskim minimum na poziomie B2Praca w dni wtorek-sobota jest dla Ciebie w porządkuPosiadasz doskonałe umiejętności komunikacyjne i umiejętności analityczne, dbałość o szczegóły, oraz chęć rozwoju w ramach międzynarodowej organizacjiAplikuj!Doświadczenie w obsłudze klienta/ obszarze logistyki będzie atutemOferujemy:Umowę o pracęBogaty pakiet benefitów (prywatna opieka medyczna, ubezpieczenie na życie, karty sportowe, bony na posiłki)Okazjonalne karty podarunkoweWspieranie przez organizację możliwości rozwoju osobistego i zawodowegoTutition AssistanceEmployee Assitance ProgrammeWcześniejsze doświadczenie na pokrewnym stanowisku nie jest wymagane!Jeżeli oferta brzmi interesująco - nie czekaj! Aplikuj załączając CV w języku angielskim!
Clearance Broker with English
HAYS, Kraków, malopolskie
Clearance Broker with EnglishKrakówNR REF.: 1185476Federal Express Corporation (FedEx Express) to największa na świecie firma transportu ekspresowego. Globalna sieć transportowa FedEx Express zapewnia szybką, niezawodną dostawę dokumentów, paczek i przesyłek na całym świecie.Do Twoich obowiązków należeć będzie:Zapewnienie profesjonalnej obsługi klientów w języku angielskimProwadzenie dokumentacji logistyczno-transportowejWprowadzanie danych do systemu oraz sprawdzanie ich poprawnościJeśli:Płynnie posługujesz się językiem angielskim minimum na poziomie B2Praca w dni wtorek-sobota jest dla Ciebie w porządkuPosiadasz doskonałe umiejętności komunikacyjne i umiejętności analityczne, dbałość o szczegóły, oraz chęć rozwoju w ramach międzynarodowej organizacjiAplikuj!Doświadczenie w obsłudze klienta/ obszarze logistyki będzie atutemOferujemy:Umowę o pracęBogaty pakiet benefitów (prywatna opieka medyczna, ubezpieczenie na życie, karty sportowe, bony na posiłki)Okazjonalne karty podarunkoweWspieranie przez organizację możliwości rozwoju osobistego i zawodowegoTutition AssistanceEmployee Assitance ProgrammeWcześniejsze doświadczenie na pokrewnym stanowisku nie jest wymagane!Jeżeli oferta brzmi interesująco - nie czekaj! Aplikuj załączając CV w języku angielskim!