Przegląd Statystyki wynagrodzenia zawód "Customer Technical Support w Poznań"

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Project Manager with Korean (marketing agency)00110816Build and maintain strong relationships with client management and local market managers.Coordinate with local market resources on all local initiatives that need to be implemented within the web and trading systems, collecting and gathering information within the ticketing systems.Processing tickets and making sure all required information is present to complete tasks.Forwarding more complex requests to the centralized production center and ensuring speed and quality of delivery from the central team.Collaborating with other departments to resolve issues as needed.Reviewing reports to make sure metrics are in the right place and flagging performance delays.Proven customer or marketing experienceKnowledge of English (B2/C1) and Korean (B2) required.Excellent problem-solving skills and bridge builder.Ability to function appropriately under stressful conditions.Strong written and verbal communication skills.Ability and loving to work both in a team environment and individually.First level management experience preferred.English version of CV required.>

We’re looking for a HR Team Leader with Swedish or Danish for our client – a well-known brand with an office located in Poznań.Responsibilities:Ensure efficient and qualitative personal administration/payroll services delivery in line with the global procedures and local legal requirements.Supervise monthly and year-end payroll activities.Support the team, acting as first point of contact and resolving escalations.Participating in recruitment of new team members.Taking an active role in coaching and developing team knowledge; coordinating trainings.Qualifications and skills:Strong knowledge of HR/Payroll environment (with min. 3 years of experience).Fluency in English and Swedish/Danish.Knowledge of SAP, ServiceNow, SuccessFactors.Experience in people management – nice to have.Experience in transition of processes, migrations.Good knowledge of Microsoft Office Package – especially Excel.Service-oriented and customer-focused background.Benefits:Hybrid working model.Free underground parking with electric charger and bicycle parking.Stable employment (employment contract).Flexible working hours (we start work between 7 and 10 a.m.).The annual appreciation bonus is dependent on performance in the relevant fiscal year.Cafeteria system.Private medical care for employees and their families.Well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations.Personal accident insurance and pension plan.Jubilee awards, gifts, and special events.Additional 4-week paternity leave.Co-financing of language courses.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

As a Consumer Services Representative you will speak with consumers who use our DYMO products in EMEA region. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.DYMO is our renowned brand of desktop and portable label printers.You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience.Key responsibilities:•Provide technical support to international users for computer/printer related technical problems.•Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems.•Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric.•Identify consumer problems and complaints to ensure that inquiries are successfully resolved.•Seeking solutions in case of unusual queries or requests•Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.Don’t have experience in consumer service or with systems that we use?No problem! You will learn that with us! Minimum requirements:•Fluent Dutch (C1/B2) and English (C1/B2) (spoken & written)•Good command of MS Word and Outlook•Outgoing with excellent communication skills (verbal & written)•Empathy and openness for working with clientsPreferred:•Interest in computers and/or technology would be an advantage•Readiness to learn new tools and technologies (Salesforce, SAP, Bazaarvoice, Sprinklr etc.)•Organizational skills with ability to prioritize.•Detail oriented•Previous experience in user support/ troubleshooting/ helpdesk/ customer service will be an asset.

PwC is a powerful network of over 250.000 people across 158 countries. All committed to deliver quality in Assurance, Tax, Advisory & Technology services. Match your curiosity with continuous opportunities to learn, grow and make an impact. Join PwC and be a game changer. Innovative and technological projects are our daily business. We provide customers with the highest quality guided by integrity, objectivity and investment in data, tools, technologies, products and services. We believe that with non-obvious combinations of skills, experience and technology, we can actively participate in shaping tomorrow.We are looking for:IT Services Platform Configuration Management LeadThe Operations Team is responsible for serving as a strategic business partners across IT and other functional units as well as the lines of service. The primary focus of this team is to identify trends in performance of qualitative and quantitative data related to IT Operations and propose innovative solutions/services to IT leadership and business stakeholders. Your future role:Architect, design, and implement the Common Service Data Model (CSDM) framework and Configuration Management Database (CMDB) solutions,Collaborate with stakeholders to understand their requirements and translate them into technical specifications for CSDM/CMDB implementation,Help develop and maintain CSDM/CMDB policies, processes, and procedures to enable efficient management of the IT infrastructure, applications, and services,Provide guidance and support to the IT team on CSDM/CMDB-related issues and inquiries,Continuously evaluate and improve CSDM/CMDB processes to optimize IT service management and enable effective decision-making, Apply if you have:Proven experience as a CSDM/CMDB Architect or similar role,Proficiency in ServiceNow CSDM/CMDB frameworks and tools,Strong knowledge of IT service management principles (ITIL) and IT infrastructure,Excellent analytical and problem-solving skills,Effective communication and interpersonal skills to collaborate with cross-functional teams,Ability to work independently and manage multiple priorities in a fast-paced environment,Knowledgeable of industry and architecture frameworks (ITIL / IS020000, IT4IT, and EIA-649) preferred,Creating architecture models to reflect the organization’s strategies and goals and creating and implementing business visions and goals,Contributing to mature and robust configuration management plan, procedures and standards,Developing and delivering impactful presentations and written communications. By joining us you gain:Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, Possibility to create your individual benefits package (a.o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 3 paid hours for volunteering per month, Additional paid Birthday Day off,And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. Recruitment Process:Apply, Talk to our Recruiter on a short HR screening call,Get to know each other better during an interview with the recruiter and hiring manager. ​With any queries please contact [email protected] with job title in the subject.

Responsibilities:Execution of the Technology, Architecture, IT Security, and DevOps strategy of GILDS in the tribeManaging and providing technical expertise to the tribeOrchestrating technical development within the tribeAccountableEnabling the product teams to effectively develop solutions by selecting the right technologies and tools as well as supporting with an overall architectureProviding tools and consultancy for Technology, Architecture, and IT Security questions to the product teamsResponsibleDefining of tools and practices needed for the development of solutions in the tribeProviding technical consultation, decision support, and expertiseEstablishing, continuously validating, and evolving Technology, Architecture, IT Security, and DevOps standards and corresponding tools and frameworks within the tribeEvaluating new technologies and processes relevant to the tribeSupporting disciplinary managers with the development and hiring of technical staff in the tribeFostering developer advocacy culture and representation of technical staff interests in the tribeConsultedStrategic and tactical changes that may affect the tribe in terms of Technology, Architecture, IT Security and DevOpsGILDS product portfolio and strategyExternal demands that may impact the tribes" Technology, Architecture, IT Security, and DevOpsProject and product portfolio status relevant to the tribeVendor relations relevant to the tribeInformedIT&D technical and operations (DevOps) processes and standardsStrategy and key business development-related activities of the Business UnitsGlobal IT&D strategy as well as business development-related activities of the Management Regions and major countriesProduct team activities related to Technology, Architecture, IT Security and DevOps within F.LCTStrategy, technology, development and architecture-related activitiesSupporting squads in the selection of the right technologySupporting squads in architecture creationAlignments with technical tribe leadsAlignments with the Engineering and Technology enterprise function and DevOpsWeekly alignment with technical leads of the squads about current technological topicsSupporting the tribe in DevOps topics as a proxy for DevOps Enterprise functionRegular alignments with suppliersJob interviews of technical staffSupport secure coding practices and secure operations of the tribe's servicesSupporting/conducting threat analysisSupporting penetration test result remediationModerating communication between developers and non-developersStep-in for missing internal developers in squadsEvaluating new vendorsEvaluating new technologiesSupporting the creation and maintenance of tools for squadsSupport from the technical side in preparation of new projectsRepresent company as a speaker at conferencesCode reviews within the tribeOnboarding of new developers to the tribeMonitoring of general service availability within the tribeTechnical evaluation of new projects relevant to the tribeInitial effort estimations for new projects relevant to the tribeRequirements:Minimum Master's / Diploma degree in Computer Science or related disciplinesAdditional master's degree in business administration preferredExperienced team lead with at least five years of managerial responsibility for multicultural and worldwide teamsExperienced Lead Developer / Architect with at least ten years of professional expertise in Java Enterprise developmentKnowledge of forwarding business or other industries with at least ten years of work experience is preferredProfessional experience in agile developmentKnowledge about cross-platform responsive designStrong organizational and multi-tasking skillsCustomer and service orientationStrong interpersonal skills and ability to work effectively across diverse organizations, groups, and functionsFlexible thinker able to operate in a changing environmentFluent Business English and Polish (written and spoken), German would be advantageousWe offer:Attractive salaryRemote workWork in a dynamically developing company, which is a global leader in the transport and logistic sectorVarious challenges at workGreat atmosphereWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

HR Team Leader with Swedish or DanishPoznanNR REF.: 1184544We’re looking for a HR Team Leader with Swedish or Danish for our client – a well-known brand with an office located in Poznań.Responsibilities:Ensure efficient and qualitative personal administration/payroll services delivery in line with the global procedures and local legal requirements.Supervise monthly and year-end payroll activities.Support the team, acting as first point of contact and resolving escalations.Participating in recruitment of new team members.Taking an active role in coaching and developing team knowledge; coordinating trainings.Qualifications and skills:Strong knowledge of HR/Payroll environment (with min. 3 years of experience).Fluency in English and Swedish/Danish.Knowledge of SAP, ServiceNow, SuccessFactors.Experience in people management – nice to have.Experience in transition of processes, migrations.Good knowledge of Microsoft Office Package – especially Excel.Service-oriented and customer-focused background.Benefits:Hybrid working model.Free underground parking with electric charger and bicycle parking.Stable employment (employment contract).Flexible working hours (we start work between 7 and 10 a.m.).The annual appreciation bonus is dependent on performance in the relevant fiscal year.Cafeteria system.Private medical care for employees and their families.Well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations.Personal accident insurance and pension plan.Jubilee awards, gifts, and special events.Additional 4-week paternity leave.Co-financing of language courses.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Responsibilities:Performing a complex range of technical work activities to meet business customer requirementsResponsible for processing of incidents, requests and changesProviding customer service in the field of IT including VPN, PKI, Metro ClusterPerforming administration tasks including Sharepoints and Active Directory AdministrationProviding Software Update – SCCM and other ToolsResponsible for configuration of Internet ProxyProviding extended Office Support, especially OutlookResponsible for management of Mobile Device, Software package and FileShareRequirements:You have pronounced technical affinityYou demonstrate analytical and systematic approach to resolving complex problems and assignmentsYou have very good knowledge of network environment, Windows (8 and 10), computer hardwareYou have extended Office knowledge, especially OutlookYou have an experience in internet Proxy configurationYou demonstrate quick comprehension and analytical thinkingYou provide responsible and quality-conscious workYou are fluent in German (B2+) and English (B2+)You have outstanding communication skillsMinimum 1 years experience in similar positionNice to have experience in the following areas: Sharepoints and Active Directory administration, FileShare management, PKI Support: public key management, Software Packaging, Software Update – SCCM and other ToolsWe offer:5 days a month working from the office in PoznanBenefits (Multisport 50% and private medical care

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our customer, leader in IT consulting we are looking for a DevOps Engineer to contribute to a project centered on cutting-edge smart lock technology, with a specific emphasis on crafting an invisible lock system. Project information:Location: 100% remoteType of employment: contract of employment or B2BProject language: EnglishContract length: Indefinite/ long-termStart date: depending on candidate"s availability Your daily tasks:Design, implement, and maintain highly available and scalable AWS infrastructure to support smart lock technology projects.Develop and manage Infrastructure as Code (IAC) using Terraform, ensuring efficient provisioning and management of AWS resources.Configure and optimize monitoring solutions using DataDog and CloudWatch to ensure the performance, reliability, and security of our AWS environment.Implement logging solutions using Sumo Logic to gather, analyze, and visualize log data from various AWS services and applications.Collaborate with cross-functional teams to understand project requirements, provide technical guidance, and propose effective infrastructure solutions.Perform regular system assessments, capacity planning, and security audits to identify and address potential issues or vulnerabilities.Participate in meetings and calls as needed, ensuring clear communication and alignment of technical solutions with project goals and requirements.Requirements:Experience working with AWS infrastructure.Proficiency in monitoring tools, including DataDog and CloudWatch.Ability to work with Infrastructure as Code (IAC), preferably with experience in Terraform.Familiarity with logging tools, including Sumo Logic.Excellent communication skills in English (at lease B2 level) enabling effective collaboration in an international environment.Ability to quickly learn and adapt to new technologies and challenges.We offer:Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible.Multisport card (also for an accompanying person).Life insurance.International work environment.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. The Product Expert-Compliance About the role The Product Expert-Compliance within Enterprise Applications in the Tech organization will partner with Legal and Compliance business teams and cross functional Tech teams to deliver continuous improvements for Tech products within the respective domain to support the business requirements. You will be accountable for business and technical analysis for products changes, alignment with the business on product roadmap, and technical deliverables, project implementations supporting the Compliance and other Legal functions within the Haleon Legal business and ensuring sound architectural setup of products with great attention to detail.This role will provide you the opportunity to lead key activities to progress your career. Key responsibilities Technical Configuration/Customization: Work with third party solutions providers, developers and internal CH Tech partners to conduct technical configuration/customization of solutions that meet our customers' needs and provide a great user experience. Governance & Product Assessment: Take part in technical governance and oversight of product development across a product domain. Support Product team in the assessment of technology solutions and collaborating with vendors to influence future extensions of their product. Product Domain: Understand the product domain from a technology perspective but also understand how the technology adds value to the related business processes & areas and manage & assess incoming demand as part of a product backlog. Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements eg GxP, SARBOX and that Tech continuity plans are in place for all business-critical products. Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner. Integrations : Ensure data passing from upstream/downstream systems through integration is efficient, accurate and secure. This also includes building reporting capabilities that support both operational reporting as well as analytic reporting. Data Protection: Develop a sound knowledge of Haleon policies and processes regarding protection of sensitive data. Qualifications and skills Essential Extensive experience with technical solutions supporting Compliance functions (eg Third Party Risk Management, Privacy, Whistleblower tools, Risk Management, Legal Operations tools) & related systems configuration and IT project management, system consulting & business analysis.10+ years of hands-on experience with a proven track record in successful technical development, web design, solution design, program and product delivery and service management in a large global organization.Experience of working, effectively, with third-party vendors and diverse teams (countries and cultures). Proficient in SQL (Oracle/MSSQL) and at least one Microsoft development tool. Strong analytics and problem solving skills.Excellent relationship management, strong influencing and communication skillsUnderstanding of Product Management through Agile Software Development, toolsets experience in Scrum, Kanban, SAFE desirable.Excellent language skills English in speech and writing Preferred Knowledge of OneTrust Platform and i-Sight/CaseIQ Knowledge of Microsoft AzureKnowledge of Microsoft Data Platform including Power Apps, Power Automate and Power BI.Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration.Knowledge of ServiceNow, Jira, ConfluencePlease save a copy of the job description, as this may be helpful to refer to once the advert closes. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

Your responsibilities Use and improve your language skills by daily work in German and English Communicate with an international customer via telephone and e-mail Have daily chats in German and English Learn a lot and develop your professional profile Gain some IT knowledge Participate in trainings and talent programs Have a stable workplace with flexible scheduling Work in safe and friendly atmosphere, where people matter Our requirements You speak German (B2) and English fluently (B2) You know how to ask the right questions to reach the core You have outstanding communication skills and costumer focused mind-set You have MS Office skills You have first experience in IT customer service Nice to have experience on the first line of technical support We offer Private medical care Co-financing for the sport card Training & learning opportunities Constant support of dedicated consultant Team-building events organized by DCG Employee referral program Temporary contractTemporary employment contract (agency registered in KRAZ under registration number: 4642)