Przegląd Statystyki wynagrodzenia zawód "Internal Technical Support w Poznań"

edrone is an Autonomous eCommerce Cloud and the first eCRM designed for eCommerce. We provide advanced Marketing Automation solutions, based on our algorithms, that are easy to install (Plug'n'Play). Our goal is to help understand customer behavior (Customer Intelligence) and engage them (Marketing Automation) with an all-in-one e-commerce marketing cloud.We're a hard-working, fun-loving, get-things-done type of team dedicated to providing unique marketing automation solutions for clients.  We understand the challenges of eCommerce and the importance of supporting our customers in understanding their users' behaviors and effectively engaging them in the sales and marketing process. We roll our sleeves up, act fast, and learn together. We're looking for an Email Deliverability Specialist who will do the same!  What’s in it for you:Be a part of a cohesive team that values innovation, efficiency, and a positive work cultureWorking in a high-speed environment where the team is adapted to constant change and tackle interesting challenges!Salary of 8k - 12k PLN gross (Employment Contract) or 9k - 13k PLN net (B2B) Work in a hybrid mode with a possibility of joining our modern, well-equipped office (Cracow, Lekarska 1) or fully-remote work if you are based in another city!26 paid days off so you can relax properly!Benefits - MultiSport card, LuxMed medical package, group accident insurance, English and Portuguese classes, and Mindgram - a portal for mental health and developmentHow you will spend your time:Email Deliverability Monitoring:Monitoring the email deliverability of edrone traffic and individual client domains.Analyzing data related to unlocks and rejections, identifying issues, and taking corrective actions.Analyzing spam reports and logs.Managing high email deliverability rates and the infrastructure of edrone.Analyzing edrone traffic deliverability with email providers and planning actions to enhance deliverability.Reporting and Analysis:Generating regular reports on deliverability indicators and the effectiveness of email campaigns, as well as automated notifications.Analyzing data, identifying issues, and proposing solutions.Analyzing deliverability for individual domains/clients.Incident Monitoring and Resolution:Continuously monitoring incidents related to deliverability and quickly reacting to emergency situations.Contacting email providers and mail carriers.Serving as an expert and leader in resolving advanced deliverability-related issues.Development of Deliverability Management Tools:Creating and developing tools for deliverability management for support, clients, and the entire edrone traffic.Employee and Client Training in Deliverability:Conducting internal training sessions.Participating in consultations with clients as a deliverability specialist.Supporting support in maintaining deliverability knowledge base.Providing technical advice to edrone clients to ensure optimal email deliverability.Spam Fighting:Monitoring current changes in email providers' policies (e.g., Gmail, Yahoo, Outlook) and adjusting deliverability strategies accordingly.Project Management:Managing projects related to email deliverability, including coordinating activities of different teams.Implementing advanced deliverability solutions with the product team.Creating and developing tools for deliverability management.Who you are:You have knowledge of email deliverability issues, with a minimum of 2 years of experience in a similar position.You have basic programming skills.You have analytical thinking skills.You have very good skill in the Polish language (min. C1 level).You have very good skill in the English language (min. B2 level).How does the recruitment process look like:Filling out the application form and attaching your CVA short screening call with the recruiter, where we aim to get to know your expectations a little better!A phone interview with the CCOOffice Interview with the CCO and Customer Service Team LeaderDecision regarding the offer and welcome on board! After each stage, you will always receive feedback regarding your candidacy.

Responsibilities:Execution of the Technology, Architecture, IT Security, and DevOps strategy of GILDS in the tribeManaging and providing technical expertise to the tribeOrchestrating technical development within the tribeAccountableEnabling the product teams to effectively develop solutions by selecting the right technologies and tools as well as supporting with an overall architectureProviding tools and consultancy for Technology, Architecture, and IT Security questions to the product teamsResponsibleDefining of tools and practices needed for the development of solutions in the tribeProviding technical consultation, decision support, and expertiseEstablishing, continuously validating, and evolving Technology, Architecture, IT Security, and DevOps standards and corresponding tools and frameworks within the tribeEvaluating new technologies and processes relevant to the tribeSupporting disciplinary managers with the development and hiring of technical staff in the tribeFostering developer advocacy culture and representation of technical staff interests in the tribeConsultedStrategic and tactical changes that may affect the tribe in terms of Technology, Architecture, IT Security and DevOpsGILDS product portfolio and strategyExternal demands that may impact the tribes" Technology, Architecture, IT Security, and DevOpsProject and product portfolio status relevant to the tribeVendor relations relevant to the tribeInformedIT&D technical and operations (DevOps) processes and standardsStrategy and key business development-related activities of the Business UnitsGlobal IT&D strategy as well as business development-related activities of the Management Regions and major countriesProduct team activities related to Technology, Architecture, IT Security and DevOps within F.LCTStrategy, technology, development and architecture-related activitiesSupporting squads in the selection of the right technologySupporting squads in architecture creationAlignments with technical tribe leadsAlignments with the Engineering and Technology enterprise function and DevOpsWeekly alignment with technical leads of the squads about current technological topicsSupporting the tribe in DevOps topics as a proxy for DevOps Enterprise functionRegular alignments with suppliersJob interviews of technical staffSupport secure coding practices and secure operations of the tribe's servicesSupporting/conducting threat analysisSupporting penetration test result remediationModerating communication between developers and non-developersStep-in for missing internal developers in squadsEvaluating new vendorsEvaluating new technologiesSupporting the creation and maintenance of tools for squadsSupport from the technical side in preparation of new projectsRepresent company as a speaker at conferencesCode reviews within the tribeOnboarding of new developers to the tribeMonitoring of general service availability within the tribeTechnical evaluation of new projects relevant to the tribeInitial effort estimations for new projects relevant to the tribeRequirements:Minimum Master's / Diploma degree in Computer Science or related disciplinesAdditional master's degree in business administration preferredExperienced team lead with at least five years of managerial responsibility for multicultural and worldwide teamsExperienced Lead Developer / Architect with at least ten years of professional expertise in Java Enterprise developmentKnowledge of forwarding business or other industries with at least ten years of work experience is preferredProfessional experience in agile developmentKnowledge about cross-platform responsive designStrong organizational and multi-tasking skillsCustomer and service orientationStrong interpersonal skills and ability to work effectively across diverse organizations, groups, and functionsFlexible thinker able to operate in a changing environmentFluent Business English and Polish (written and spoken), German would be advantageousWe offer:Attractive salaryRemote workWork in a dynamically developing company, which is a global leader in the transport and logistic sectorVarious challenges at workGreat atmosphereWe kindly inform you that we will only respond to selected applications. TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. The Product Expert-Compliance About the role The Product Expert-Compliance within Enterprise Applications in the Tech organization will partner with Legal and Compliance business teams and cross functional Tech teams to deliver continuous improvements for Tech products within the respective domain to support the business requirements. You will be accountable for business and technical analysis for products changes, alignment with the business on product roadmap, and technical deliverables, project implementations supporting the Compliance and other Legal functions within the Haleon Legal business and ensuring sound architectural setup of products with great attention to detail.This role will provide you the opportunity to lead key activities to progress your career. Key responsibilities Technical Configuration/Customization: Work with third party solutions providers, developers and internal CH Tech partners to conduct technical configuration/customization of solutions that meet our customers' needs and provide a great user experience. Governance & Product Assessment: Take part in technical governance and oversight of product development across a product domain. Support Product team in the assessment of technology solutions and collaborating with vendors to influence future extensions of their product. Product Domain: Understand the product domain from a technology perspective but also understand how the technology adds value to the related business processes & areas and manage & assess incoming demand as part of a product backlog. Quality, Risk & Compliance: Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements eg GxP, SARBOX and that Tech continuity plans are in place for all business-critical products. Change & Release management: Manage change activity, including Software as a Service delivered change, into the production service in a compliant and efficient manner. Integrations : Ensure data passing from upstream/downstream systems through integration is efficient, accurate and secure. This also includes building reporting capabilities that support both operational reporting as well as analytic reporting. Data Protection: Develop a sound knowledge of Haleon policies and processes regarding protection of sensitive data. Qualifications and skills Essential Extensive experience with technical solutions supporting Compliance functions (eg Third Party Risk Management, Privacy, Whistleblower tools, Risk Management, Legal Operations tools) & related systems configuration and IT project management, system consulting & business analysis.10+ years of hands-on experience with a proven track record in successful technical development, web design, solution design, program and product delivery and service management in a large global organization.Experience of working, effectively, with third-party vendors and diverse teams (countries and cultures). Proficient in SQL (Oracle/MSSQL) and at least one Microsoft development tool. Strong analytics and problem solving skills.Excellent relationship management, strong influencing and communication skillsUnderstanding of Product Management through Agile Software Development, toolsets experience in Scrum, Kanban, SAFE desirable.Excellent language skills English in speech and writing Preferred Knowledge of OneTrust Platform and i-Sight/CaseIQ Knowledge of Microsoft AzureKnowledge of Microsoft Data Platform including Power Apps, Power Automate and Power BI.Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration.Knowledge of ServiceNow, Jira, ConfluencePlease save a copy of the job description, as this may be helpful to refer to once the advert closes. Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.