Przegląd Statystyki wynagrodzenia zawód "Technical Support Personnel w Polsce"

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Project Manager with Korean (marketing agency)00110816Build and maintain strong relationships with client management and local market managers.Coordinate with local market resources on all local initiatives that need to be implemented within the web and trading systems, collecting and gathering information within the ticketing systems.Processing tickets and making sure all required information is present to complete tasks.Forwarding more complex requests to the centralized production center and ensuring speed and quality of delivery from the central team.Collaborating with other departments to resolve issues as needed.Reviewing reports to make sure metrics are in the right place and flagging performance delays.Proven customer or marketing experienceKnowledge of English (B2/C1) and Korean (B2) required.Excellent problem-solving skills and bridge builder.Ability to function appropriately under stressful conditions.Strong written and verbal communication skills.Ability and loving to work both in a team environment and individually.First level management experience preferred.English version of CV required.>

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Project Manager with Korean00110816Build and maintain strong relationships with client management and local market managers.Coordinate with local market resources on all local initiatives that need to be implemented within the web and trading systems, collecting and gathering information within the ticketing systems.Processing tickets and making sure all required information is present to complete tasks.Forwarding more complex requests to the centralized production center and ensuring speed and quality of delivery from the central team.Collaborating with other departments to resolve issues as needed.Reviewing reports to make sure metrics are in the right place and flagging performance delays.Ability to function properly under stressful conditions.Knowledge of English (B2/C1) and Korean (B2) required.First level management experience preferred.English version of CV required.>

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for:Project Manager with Korean (marketing agency)00110816Build and maintain strong relationships with client management and local market managers.Coordinate with local market resources on all local initiatives that need to be implemented within the web and trading systems, collecting and gathering information within the ticketing systems.Processing tickets and making sure all required information is present to complete tasks.Forwarding more complex requests to the centralized production center and ensuring speed and quality of delivery from the central team.Collaborating with other departments to resolve issues as needed.Reviewing reports to make sure metrics are in the right place and flagging performance delays.Proven customer or marketing experienceKnowledge of English (B2/C1) and Korean (B2) required.Excellent problem-solving skills and bridge builder.Ability to function appropriately under stressful conditions.Strong written and verbal communication skills.Ability and loving to work both in a team environment and individually.First level management experience preferred.English version of CV required.>

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients - an international humanitarian organization - we are currently looking for:Technical Support Specialist in Humanitarian Organization00104623Installation, maintenance, repair, and monitoring of computer and office equipmentProviding technical support for end-usersAs part of the global service model - support for L2 tickets and/or escalation according to ServiceDesk proceduresEnsuring the functionality of existing ICT infrastructureEnsuring the functionality of all communication servicesAssistance and training for end-users in systems and equipmentEnsuring the implementation and adherence to global and local policies and proceduresPreparation and updating of technical documentationMaintaining contact with suppliersParticipation in budgeting for new equipment1 year of experience in the IT fieldFluency in English and PolishGood understanding of computers, operating systems and networks (LAN and WAN)Good understanding of power systems (UPS, batteries, electrical basics)Basic understanding of telecommunications (VHF, HF, satellite communications)>

System Monitoring•24x7x365 monitoring of Data Center security and infrastructure alarmsDocumentation & Processing•Ensures timely and accurate input of access information into access control system•Processes inbound access requests from customers, carriers, and our sites•Dispatches service requests, trouble and alarm ticketsTechnical Expertise•Builds familiarity with BMS systems, security access control systems, and basic data center infrastructure•Has working knowledge of security best practicesSystems Support & Maintenance•Processes inbound alerts from essential systems and network elements•Provides timely response to all access and CCTV related alarms•Processes site maintenance and outage notificationsProblem Solving•Ability to identify and resolve, or report, a detected problem•Escalates trouble cases and emergencies as needed to lead and/or management personnelProject Management•Follows instructions on departmental projectsQuality Assurance•Assists with basic QA and escalates trouble cases to lead and/or management as needed

Requirements:Experience in Customer ServiceExperience in Fund Accounting (Investment Fund, Alternative Funds, Securities Services)English - min. B2Nice to have:French - B2Responsibilities:First point of contact for Clients (internal & external) seeking technical assistance over the phone or emailPerform remote troubleshootingWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Be involved in the development of procedures and instruction notes.Perform user access management (creation/modification).Navigate the portal and understand its standard functionalities (including understanding of eFront FIA).Offer:Hybrid work model - office in KrakówSalary - 8 000 - 13 000 PLN gross (full time job Monday-Friday)Package of benefits---Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Client Service Specialist with EnglishKrakówNR REF.: 1184504Requirements:Experience in Customer ServiceExperience in Fund Accounting (Investment Fund, Alternative Funds, Securities Services)English - min. B2Nice to have:French - B2Responsibilities:First point of contact for Clients (internal & external) seeking technical assistance over the phone or emailPerform remote troubleshootingWalk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Be involved in the development of procedures and instruction notes.Perform user access management (creation/modification).Navigate the portal and understand its standard functionalities (including understanding of eFront FIA).Offer:Hybrid work model - office in KrakówSalary - 8 000 - 13 000 PLN gross (full time job Monday-Friday)Package of benefits---Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Zakres obowiązków Provide second level support for all software and hardware needs of end-user computing and desktop-based LAN/WAN systems; troubleshoot and diagnose problems to resolution to minimize down time of applications and personnel, track and report activities in service management system, and follow internal escalation routines to various IT support functions Manages all phases of end user computing technology life cycle; use asset inventory system to track hardware and software and maintain compliance Maintain and repair broken hardware and/or coordinate software and hardware vendors to request service regarding defective products Administer systems and users in Active Directory, System Center Configuration Manager, Outlook, MS Teams for Business, and M365 Provide accurate record of each call in a service management tracking tool; monitor all open issues to ensure business and customer expectations are met, provide periodic updates, and promote customer advocacy. Support local data center operations including facility infrastructure support for HVAC, generator, UPS and related electrical systems Responsible for daily backups, tape rotations, and data restore at local server room level Wymagania Minimum 3 years of experience in similar role as IT Specialist Fluency in English (minimum B2 level) Ability to read, analyze, and interpret documents such as safety rules, standard operating procedures, and technical manuals Computer Skills – for desktop computing and server environments Customer Service Skills Teamwork and cooperation Available for occasional short international trips (approximately twice per year) Available for occasional on-call and after hours support Oferujemy Career in the international company Opportunity to take part in international projects Salary adequate to your competencies Set of social packages If you are interested in this position, please apply in English.

Zakres obowiązków Umowa o pracę na czas określony Wymagania Wykształcenie: średnie ogólnokształcące Języki: angielski, w mowie - C2 - biegły, w piśmie - C2 - biegły Inne wymagania: Udokumentowanie, że osoba jest studentem wyższej uczelni w Polsce na kierunku informatyka w biznesie, 1 rok doświadczenia na podobnym stanowisku w dziedzinie inżynierii systemowej lub administrowania systemami w analizowaniu problemów systemowych w diagnozowaniu przyczyn i znajdowaniu skutecznych rozwiązań dla klientów. Umiejętność obsługi komputera w tym pakietu Ms Office. Język angielski na poziomie biegłym w mowie i piśmie ( Certyfikat nie jest wymagany) Przeznaczone wyłącznie dla osób zarejestrowanych w urzędzie pracy: tak Oferujemy Wynagrodzenie brutto: od 21 666,67 PLN System wynagrodzenia: Czasowy ze stawką miesięczną

Zakres obowiązków Develop, enhance, and maintain ABAP programs within SAP HCM modules, including Personnel Administration, Organizational Management, Time Management, Payroll, and Benefits. Customize SAP HCM functionalities to align with client requirements, ensuring optimal system performance and user experience. Collaborate with functional consultants to analyze business processes and translate requirements into technical specifications. Conduct unit testing, integration testing, and performance tuning to ensure the reliability and scalability of developed solutions. Provide ongoing support and troubleshooting for SAP HCM applications, resolving issues in a timely manner to minimize business disruptions. Stay abreast of the latest SAP technologies and industry trends, proactively identifying opportunities to improve existing processes and drive innovation. Wymagania Bachelor's degree in Computer Science, Information Technology, or related field - nice to have. Experience in ABAP development within SAP HCM environment. Proficiency in ABAP programming language, including ABAP Workbench, ABAP Objects, and ABAP Data Dictionary. Strong understanding of SAP HCM modules and integration points with other SAP modules. Experience with SAP HCM configuration and customization, including SAP HR Forms, Reports, Interfaces, Conversions, and Enhancements (HRFIRE). Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions. Effective communication skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. SAP certification in ABAP development and/or SAP HCM is a plus. Oferujemy Collaborative and supportive work environment that fosters professional growth and development. Competitive compensation package including salary, benefits, and opportunities for advancement. Access to training and certification programs to enhance your skills and stay ahead in the rapidly evolving field of SAP technology.