Przegląd Statystyki wynagrodzenia zawód "Technical Support Representative w Polsce"

Twoje następne stanowiskoObecnie dla swojego kluczowego klienta-firmy, zajmującej się produkcją inteligentnych urządzeń zabezpieczających do wytwarzania i dystrybucji energii (obszar związany z turbinami wiatrowymi) poszukuję osoby na stanowisko Technical Sales Representative. Osoba na tym stanowisku będzie odpowiedzialna za wsparcie zespołu sprzedaży, kontakt z klientem w celu rozwiązania problemów technicznych oraz udział w szkoleniach/ targach branżowych.Czego potrzebujesz, aby osiągnąć sukces?- Doświadczenie w obsłudze klienta, rozwiązywaniu problemów- Język angielski na poziomie zaawansowanym (doświadczenie w obsłudze klienta międzynarodowego)- Wiedza techniczna związana z obszarem Elektryki/ Energy- Pro aktywność- Komunikatywność i łatwość w nawiązywaniu relacjiCo zyskujesz?- Pracę w firmie w międzynarodowym środowisku- Możliwość rozwoju kompetencji- Atrakcyjne wynagrodzenie- Pakiet benefitówCo powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Technical Sales SupportBrzegNR REF.: 1183475Twoje następne stanowiskoObecnie dla swojego kluczowego klienta-firmy, zajmującej się produkcją inteligentnych urządzeń zabezpieczających do wytwarzania i dystrybucji energii (obszar związany z turbinami wiatrowymi) poszukuję osoby na stanowisko Technical Sales Representative. Osoba na tym stanowisku będzie odpowiedzialna za wsparcie zespołu sprzedaży, kontakt z klientem w celu rozwiązania problemów technicznych oraz udział w szkoleniach/ targach branżowych.Czego potrzebujesz, aby osiągnąć sukces?- Doświadczenie w obsłudze klienta, rozwiązywaniu problemów- Język angielski na poziomie zaawansowanym (doświadczenie w obsłudze klienta międzynarodowego)- Wiedza techniczna związana z obszarem Elektryki/ Energy- Pro aktywność- Komunikatywność i łatwość w nawiązywaniu relacjiCo zyskujesz?- Pracę w firmie w międzynarodowym środowisku- Możliwość rozwoju kompetencji- Atrakcyjne wynagrodzenie- Pakiet benefitówCo powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Description: About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com. As a Sales Agent, your goal will be to identify leads and opportunities independently through various prospecting tools and cross-functional collaboration within our organization, work on the given pipeline to develop relationships with potential clients and decision-makers and optimize our existing partner care program to ensure that clients implement the technical advice of our team. You will also work closely with the Google Business Development team to develop sales strategies and initiatives and to stay up to date with industry trends and best practices. Key Responsibilities:Independently identify leads and decision-makers using various prospecting tools, cross-functional collaboration within our organization, and other means.Work on the given pipeline to develop relationships with potential clients and decision-makers.Optimize our existing partner care program to ensure clients implement our team's technical advice.Craft persuasive and data-driven sales pitches to influence and persuade potential clients to adopt our product.Develop and maintain strong relationships with clients to ensure repeat business and customer satisfaction.Collaborate with the Google Business Development team to develop sales strategies and initiatives.Stay up to date with industry trends and best practices and provide feedback to the team regarding product improvements and new opportunities.Meet and exceed sales targets and KPIs.Collaborate with cross-functional teams including Marketing, Product, and Engineering to ensure seamless execution of sales strategies and initiatives.Fluent in English and any other language required for the program. Requirements: Requirements:Bachelor’s degree in business administration, marketing, or related field.Proven track record in sales, with experience in prospecting, pitching, and closing deals.Strong analytical skills and ability to use data to inform sales strategies and decisions.Excellent communication and interpersonal skills with a proven ability to influence and persuade.Self-motivated with a positive attitude and a desire to exceed expectations.Familiarity with prospecting tools such as LinkedIn and other sales enablement technologies.Ability to quickly ramp up on technical topics related to payments and the Google Pay ecosystem.Experience in the payments industry and Google Pay knowledge is a plus. Offer: What we offerBase wage of 8500 PLN plus quarterly performance-based commissionGenerous relocation package of 2000 PLN netWork Arrangement: Hybrid (3 days in the office)Working Hours: Flexible (7 am - 7 pm)Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)Multisport CardFlexible working hours and additional days of annual leavePartial language course reimbursement program as well as tuition program for sales courses and studies

Description: Job Location: GdanskWorking hours: 2 shifts within 07:00 AM – 07:00 PM What we doAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant! Role Summary:As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. QualificationsExcellent verbal and written English & German (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email supportAbility to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analyzing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs. We offer:Opportunity to be part of a global organization focused on the developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and a clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Requirements: Excellent verbal and writtenEnglish& Portuguese(min B2);2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution;Experience in multiple communication channel queue environments both phone and email support;Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills;Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries;Experience analyzing data, trends, and client information to identify product or service enhancement opportunities;Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications;Ability to multitask using different media programs Offer: Opportunity to be part of a global organization focused on the development;Open-minded and multinational environment;Training & development opportunities including language courses;Professional development and a clear career path;Full equipment and paid training provided from the first day of work;Extensive benefits package:(Multisport Card,LuxMed medical healthcare including dental care,Life insurance, Cafeteria benefits)

Description: What we doAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant! Role summary:As Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analysing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. Requirements: QualificationsExcellent verbal and written English & Italian (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analysing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs.  Offer: We offer:Opportunity to be part of a global organization focused on the development.Open-minded and multinational environment.Training & development opportunities including language courses.Professional development and a clear career path.Full equipment and paid training provided from the first day of work.Extensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: Role summary:As Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently in order to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities. Core Responsibilities: Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement. Restore loyalty with members & employees through multi-channel communications.Effectively recognize problems and limit damage to trust by performing relevant research, analysing data, and using appropriate tools, resources, and subject matter experts.Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients.Drive efficiency gains by identifying, communicating, and acting on gaps in existing workflows.Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward. Requirements: QualificationsExcellent verbal and written English & Spanish (min B2).2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.Experience in multiple communication channel queue environments both phone and email support.Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills.Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries.Experience analysing data, trends, and client information to identify product or service enhancement opportunities. Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications.Ability to multitask using different media programs. Offer: We offer:Opportunity to be part of a global organization focused on the developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and a clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package:Multisport Card,LuxMed medical healthcare including dental care,Life insurance,Cafeteria benefits.

Description: Job Location: Gdansk Working hours: 2 shifts between 07:00 AM – 07:00 PM   What we do:At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!  Role Summary: As a Customer Technical Support Representative, you will focus on delivering an excellent experience for our members by ensuring the protection of their data and education in alignment with the User Agreement. You will be responsible for receiving, investigating, and resolving customer inquiries, identifying, and deterring fraudulent activity, and addressing Terms of Service violations. You will manage proactive/reactive inquiries efficiently to quickly recover trust with members, customers, and employees. Ultimately removing friction and enabling our members to continue pursuing economic opportunities.  Core Responsibilities:Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement.   Restore loyalty with members & employees through multi-channel communications. Effectively recognize problems and limit damage to trust by performing relevant research, analyzing data, and using appropriate tools, resources, and subject matter experts. Establish effective cross-functional working relationships across multiple business units and organizational levels to best assist our members & clients. Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows. Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward.  Qualifications Excellent verbal and written English & Dutch (min B2). 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or account management supporting a product/solution.  Experience in multiple communication channel queue environments both phone and email support Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills. Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries. Experience analyzing data, trends, and client information to identify product or service enhancement opportunities.   Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications. Ability to multitask using different media programs.   We offer: Opportunity to be part of a global organization focused on the development  Open-minded and multinational environment  Training & development opportunities including language courses  Professional development and a clear career path  Full equipment and paid training provided from the first day of work  Extensive benefits package:  Multisport Card,  LuxMed medical healthcare including dental care,  Life insurance,  Cafeteria benefits. 

Techniczka Service Representative with CzechDla naszego klienta – globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem Czeskim. Praca w nowym centrum technologicznym w Katowicach.Jakie będą Twoje obowiązki:Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).Co musisz posiadać, aby osiągnąć sukces?Doświadczenie w obsłudze klientaPodstawowe zrozumienie technologii sieci IP.Wiedza w zakresie elektryki.Silne miękkie umiejętności komunikacyjne.Znajomość języka angielskiego i czeskiego w stopniu zaawansowanymOgólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.Co dostaniesz w zamian:Atrakcyjne wynagrodzenie i przychylny system premiowy.Możliwość rozwoju w najszybciej rozwijającej się branży OZE.Pakiet benefitów.Atrakcyjne wynagrodzenie.Co powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Technical Service Support with CzechŚląskieNR REF.: 1185700Techniczka Service Representative with CzechDla naszego klienta – globalnego lidera w branży inteligentnych rozwiązań energetycznych poszukujemy osoby na stanowisko Technical Service Representative z językiem Czeskim. Praca w nowym centrum technologicznym w Katowicach.Jakie będą Twoje obowiązki:Zdalne wsparcie techniczne klientów i kontrahentów (telefony, czaty i e-maile).Diagnozowanie problemów związanych z systemami solarnymi związanymi z siecią, napotkanych podczas instalacji i uruchamiania produktów, poprzez wykorzystanie wiedzy ogólnej, schematów produktów, danych przechowywanych w bazie wiedzy oraz innych dostępnych źródeł informacji.Dostarczanie aktualizacji do bazy wiedzy używanej przez innych przedstawicieli wsparcia technicznego Dokumentowanie wszystkich działań w systemie biletowym i innych platformach oprogramowania bazodanowego.Uczestniczyć i wypełniać wszystkie działania szkoleniowe wymagane na tym stanowisku, w tym szkolenia e-learningowe online i praktyczne.Utrzymanie wiedzy technicznej przy użyciu systemu zarządzania nauką (LMS).Co musisz posiadać, aby osiągnąć sukces?Doświadczenie w obsłudze klientaPodstawowe zrozumienie technologii sieci IP.Wiedza w zakresie elektryki.Silne miękkie umiejętności komunikacyjne.Znajomość języka angielskiego i czeskiego w stopniu zaawansowanymOgólna znajomość produktów Microsoft Office i efektywne korzystanie z nich podczas rozmowy telefonicznej z rozmówcą.Co dostaniesz w zamian:Atrakcyjne wynagrodzenie i przychylny system premiowy.Możliwość rozwoju w najszybciej rozwijającej się branży OZE.Pakiet benefitów.Atrakcyjne wynagrodzenie.Co powinieneś zrobić?Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.